Rhyllis's Feedback on 14-Day China Tour

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Ms. Wei has gone over and above my expectations, is very efficient, so pleasant to deal with and has communicated with me at all times, in a timely manner. I appreciate her advice
Client: Ask Rhyllis about her/his experience Age: Unknown Nationality: Canada
Tour Date: November 13, 2013 - November 26, 2013  
FeedBack Date: June 25, 2013
Itinerary: 14 Days Beijing, Xian, Chongqing, Yangtze, Yichang, Shanghai, Hong Kong Tour

Dear Mr. Zhao,

I am writing to congratulate you and China Highlights on the wonderful service provided by your travel advisor – Ms. Candy Wei.

At first I was skeptical in dealing with an ‘unknown’ person; being old fashioned, I am used to talking to a person face to face, but Ms. Wei has made me feel so comfortable that I have put my trust in her willingly and feel secure that any transaction she is handling for me and my parents is to our best interest and advantage.

Ms. Wei has gone over and above my expectations, is very efficient, so pleasant to deal with and has communicated with me at all times, in a timely manner. I appreciate her advice – I am travelling with my elderly parents – so she has taken that into consideration and has tailored the trip to be a relaxing and leisurely experience and has suggested alternatives to suit our needs.

I appreciate all Ms. Wei has done and is doing for us and my only regret is that I will not have the opportunity to meet her and thank her personally, when I am in China.

Best regards to you and your team – I am so impressed by Ms. Wei’s professionalism and knowledge.

Sincerely,

A very happy client!

Rhyllis McCarthy

Vancouver - Canada

The Real Evaluation for the Destionation(s)

  • Beijing
  • Shanghai
  • Chongqing
  • Suzhou
  • Xian
  • Zhouzhuang
  • Yangtze
Guide
Attitude 5
Service 5
Knowledge of Subjects 5
Communication skills 4
Command of English 4
Flexibility 5
Local Arrangements 5
Attractions
The Forbidden City 5
Tiananmen Square 5
Temple of Heaven 5
The Mutianyu Great Wall(with round way cable car) 5
Summer Palace 5
Bird Nest 5
Restaurant
Courtyard 7 Restaurant(Lunch) 5
Xin Shuang Quan Restaurant(Lunch) 5
Beijing Ba Guo Bu Yi Restaurant(Lunch) 5
Hotel
Location 5
Service 4
Room Comfort 4