Steven's Feedback on 8-Day China Tour

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Client: (Male) Ask Steven about his experienceAge: 30-45Nationality:United States
Tour Date: November 15, 2007 - November 22, 2007 
FeedBack Date:December 17, 2007
Itinerary: 8 Days Shenzhen, Chongqing, Yangtze, Yichang, Beijing Tour

Dear Candy,

Please see my answers below. I had a fun trip

The most memorable attraction:  I had to do the Yangtze river cruise and the great wall. And they were great. However I would have loved to stay the entire day around the summer palace.

Tour guide:  I had 3 people total, two of which picked me up primarily to take me to the airport. So Emily would have to be the most outstanding. However everyone seemed knowledgeable.

Hotel and meals: The restaurants in Beijing were all good. I know China highlights have contracts with all scheduled stops. Even though the owner may have changed hands since their initial evaluation all were good.

Comments: Summer Palace, more time! Please consider giving the guides either business cards or name badges with the 'china highlights' logo. Everyone was friendly and knowledgeable however I was by myself and did not know these people. I trust them because they knew I was coming but there is no true identification. If I were with a group I would feel more secure.

Best Regards,

The Real Evaluation for the Destionation(s)

  • Beijing
  • Yichang
Guide
Attitude & Services5 Very kind and patient.
Knowledge of Subjects4 Answered all my questions.
Command of English5 Understood everything.
Flexibility5 Very flexible,went out of her way to make me comfortable.
Local Arrangements5
Attractions
The Forbidden City5 Good knowledge of history.
Summer Palace5 Very cool,I could spend a whole day there.
Temple of Heaven5 Again,very knowledgeble.
Lama Temple4
The Chinese Military Museum4
Hutong Tours in Rickshaw4 Fun ,dusty.
The Tian'anmen Square5
Mutianyu Great Wall(with roundway cable car)5 Awesome.
Hotel
Location4 Seemed to be central to most locations.
Comfort3 Rooms was smelly and broken TV.
Service3