Karen's Feedback on 16-Day China Tour

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We thank you for your help in arranging a wonderful trip for us! You did a great job in listening to our wish list and then creating a wonderful itinerary. Only in hindsight did I realize that perhaps we wanted to do more walking every day…that was my realization for our next trip with China Highlights.
Client: Ask Karen about her/his experience Age: Unknown Nationality: United States
Tour Date: April 8, 2011 - April 23, 2011  
FeedBack Date: April 27, 2011
Itinerary: 16 Days Hong Kong, Guilin, Yangshuo, Guiyang, Anshun, KaiLi, Rongjiang, Zhaoxing, Sanjiang, Longsheng Tour

Dear Ruby,

We thank you for your help in arranging a wonderful trip for us! You did a great job in listening to our wish list and then creating a wonderful itinerary. Only in hindsight did I realize that perhaps we wanted to do more walking every day…that was my realization for our next trip with China Highlights.

Huangguoshu falls and the nearby Stone forest were the most memorable attraction I visited. But I also liked visiting all the minority villages, biking through Yangshuo, the Sister's Meal festival and driving through the Leigongshan areas. I liked Tang'an a lot.

The guide Zhou put up with us for 7 whole days. His knowledge of the minority areas was superb. Oscar was a close second. And Nora went our of her way to get us a cardboard box so we could mail things home. All three were friendly, courteous and willing to do anything to make our trip enjoyable. The drivers were excellent. .

I would definitely recommend China Highlights to my friends and colleagues. By the way, the phone rental was a Great idea and it should be continued.

Jeffrey


Dear China Highlights Supervisor,

Ruby helped organize our trip last year and we had a fabulous time. Thanks also to Oscar for being such a good guide and Zhou in the Guizhou province. She even scheduled an hour to visit your offices, although she was in Thailand at the time. We had a chance to meet all the good people at ChinaHightlights.

This year, Ruby organized a better trip for my relatives and then created a similar trip for my best friend from college. All of them have raved about the wonderful time - thanks to Ruby's care and protection.

Please pass on my special thanks to her.

Sincerely,

Jeffrey


Customer Comment & Rating
Travel Advisor
Ruby Zhao "We thank you for your help in arranging a wonderful trip for us! You did a great job in listening to our wish list and then creating a wonderful itinerary. Only in hindsight did I realize that perhaps we wanted to do more walking every day…that was my realization for our next trip with China Highlights. "

The Real Evaluation for the Destionation(s)

  • Guilin
  • Guiyang
  • Hong Kong
  • KaiLi
  • Yangshuo
  • Longsheng
  • Sanjiang
  • Anshun
  • Zhaoxing
  • Rongjiang
  • Congjiang
  • Leishan
Guide
Attitude & Services 5 Kind, professional, friendly, clear expertations, funny, enjoyed him tremendously
Knowledge of Subjects 5 I learned a lot from oscar, he is a fountain of knowledge
Command of English 5 very good. easy to understand him and he understand us - we enjoyed each other's jokes
Flexibility 5 he show what we wanted and went out of his way to make sure we experienced it
Local Arrangements 5 everything went smooothly. we had 100% confidence in his ability to guide us safely
Attractions
Li River Cruise 5 excellent institutions throughout - where to take good photos
Reed Flute Cave 5 so unusual - well designed inside
Fubo Hill 5 clumbed to the top - nice to see alone for a few minutes
Elephant Trunk Hill 5 I finally had a chance to see it in person
Yao Mountain with roundway chair lift service 5 although it was overcast, we enjoyed the trip - relaxing and cool at the top
Jiangtou Village of Jiuwu Town 5 Oscar took us through at a good pace
Hotel
Location 5 superb - right on west street
Service 5 good and friendly
Room Comfort 5 soften beds
Breakfast/Meals 5 fire - great view
Cleanliness 5 great
Location 5 fire
Service 5 OK - did nothing for us
Room Comfort 5 OK
Breakfast/Meals 5 OK - basic 2 eggs and bread
Cleanliness 5 floor was dirty in room
Location 5 quiet - lovely art on every floor
Service 3 friendly staff - good internet
Room Comfort 5 fine
Breakfast/Meals 3 I enjoyed our breakfast
Cleanliness 2 spotless