Emilita's Feedback on 16-Day China Tour

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She is very helpful and very accommodating in planning our trip. She is very quick in responding to my email and addressing the changes we requested in our tour. She is very professional and knowledgeable.
Client: Age: Unknown Nationality: United States
Tour Date: June 10, 2013 - June 25, 2013  
FeedBack Date: June 7, 2013
Itinerary: 16 Days Beijing, Xian, Lhasa, Chengdu, Chongqing, Yangtze, Yichang, Shanghai Tour

Dear Mr. Steven Zhao,

I would like you to know that Ruby has been wonderful in arranging our tour of China. She is very helpful and very accommodating in planning our trip. She is very quick in responding to my email and addressing the changes we requested in our tour. She is very professional and knowledgeable. I am very happy and please with her and I will recommend her to my friends in the United States who would like to visit China.

Sincerely

Emilita Broy


Dear Ruby,

Got back yesterday afternoon, still having jet log.

I am very glad that we are getting a refund in the total amount of US$ 502. Yes, it is okay to refund my credit card that I used to pay for the trip.

The vehicle is Chengdu that we used was a little bit smaller than in the other cities we visited. But then I think we have more luggage than the other tourist. We were planning to do a lot of shopping that we need the extra luggage. Otherwise everything is fine and we all have a wonderful time. Daniel specially enjoyed inter acting with the Panda and took a lot of pictures. l had a wonderful time in Tibet. Peter loved Xian with terracota soldiers.

All in all it was an exciting trip to China except of course we missed Leshan which is nobody's fault.

The tourist guides that we had are exceptionally nice, pleasant, very courteous and very willing to please us with our needs.

Again , thank you very much for working so hard with me in making this trip a trip of a lifetime. We have so many nice memories of China. We met some tourist who book trip thru China Highlights and they are all very happy. Good things were said about the company.

Emilita


The Real Evaluation for the Destionation(s)

  • Beijing
  • Shanghai
  • Chengdu
  • Xian
  • Lhasa
  • Leshan
Guide
Attitude & Services 5 jack was very friend and helpful
Knowledge of Subjects 5 very knowlegable we learn so much
Command of English 5 very good english
Flexibility 5 without jack this tip is no possible
Local Arrangements 5 fantastic
Attractions
The Forbidden City 5 wow it is very big i would like to stopped for shopping
Summer Palace 3
Tiananmen Square 3
Temple of Heaven 3 nice
The Mutianyu Great Wall(with round way cable car) 4 shop had few very little items
Hutong Tour in Xicheng District 3
Restaurant
Houhai Hutong 44th Kitchen(Lunch) 1 out of stock for all items i want
Roasted Duck at Fangzhuang(Dinner) 2 peking duck good, beet soal, pepper duck bad
Xin Shuang Quan Restaurant(Lunch) 5 to cach fish very delicious food
Courtyard 7 Restaurant(Lunch) 4 sood lamb all very soalbeet
Hotel
Location 4
Service 3 not good bed cot was breaken ,unconfortable
Room Comfort 2
Breakfast/Meals 5 outstanding,breakfast for all covetres
Cleanliness 5