Kerry's Feedback on 6-Day China Tour

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The highlight of my parents trip was having Daki as a tour guide in Beijing, she was excellent in every way, very friendly, very professional and a wonderful companion to my parents, They continue to speak of her lovely nature now, even after the end of the trip and would like you to again offer their sincere thanks to her.
Client: Age: Unknown Nationality: United Kingdom
Tour Date: October 19, 2013 - October 24, 2013  
FeedBack Date: October 30, 2013
Itinerary: 6 Days Shanghai, Beijing, Xian Tour

Dear Ruby

My parents had a fantastic time. The itinerary was excellent from the time they were picked up at the door by Patrick to arriving back at the airport, with all arrangements being handled by China Highlights. The highlight of my parents trip was having Daki as a tour guide in Beijing, she was excellent in every way, very friendly, very professional and a wonderful companion to my parents, They continue to speak of her lovely nature now, even after the end of the trip and would like you to again offer their sincere thanks to her. Monica was also very good and an excellent guide but my parents felt that some of the information she offered was a little too detailed for them, where as Daki responded to their needs and adapted the itinerary and timings at venues appropriately.

The SunWorld hotel in Beijing was good however a little dated, they felt, for a four star hotel. However the grand Noble in Xian met with expectations and my parents thoroughly enjoyed their stay at this hotel.

My parents have stated they would highly recommend China highlights to their friends upon returning to the UK. So thank you for looking after them so well and giving them a wonderful experience.

Best wishes

Kerry

The Real Evaluation for the Destionation(s)

  • Beijing
  • Xian
Guide
Attitude 5 excellent
Knowledge of Subjects 5 excellent
Command of English 5 very good
Flexibility 5 very good
Local Arrangements 5 very good
Attractions
The Forbidden City 5 very pleasant and helpful
Tiananmen Square 5
Hutong Tour in Dongcheng District 5
Temple of Heaven 5
The Mutianyu Great Wall(with round way cable car) 5
Summer Palace with boat Cruise and the Garden of Virtue and Harmony 5 looked after very well
Restaurant
Houhai Hutong 44th Kitchen(Lunch) 5 Daki took us to another restaurant court yard 7 ,very good
Xin Shuang Quan Restaurant(Lunch) 5 very good
Jin Ding Xuan Restaurant(Lunch) 5 okey
Hotel
Location 5 good
Service 5 good
Room Comfort 5 good
Breakfast/Meals 5 good
Cleanliness 5 good