Aline's Feedback on 8-Day China Tour

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I just came back from China two weeks ago and had a fantastic time there. I would like to highlight the great service provided by Mrs. Sammi Dai.
Client: (Female) Ask Aline about her experience Age: 30-45 Nationality: Brazil
Tour Date: April 28, 2012 - May 5, 2012  
FeedBack Date: May 15, 2012
Itinerary: 8 Days Beijing, Guilin, Shanghai Tour

Dear Mr. Steven Zhao,

I just came back from China two weeks ago and had a fantastic time there. I would like to highlight the great service provided by Mrs. Sammi Dai.

Best Regards,

Marcelo


Dear Sammi,

Im Marcelo, Alines husband.

Thank you very much for sending this email and for your assistance and service provided for our trip to China. We had great time there.

Marcelo


The Real Evaluation for the Destionation(s)

  • Beijing
  • Shanghai
  • Guilin
  • Longsheng
Guide
Attitude & Services 1 rude sometimes; increment comments
Knowledge of Subjects 2
Command of English 3
Flexibility 4
Attractions
The Forbidden City 3
Summer Palace 4
Tiananmen Square 2 Nice place but visit too quick
Hutong Tour including the Bell Tower or the Drum Tower 3 not enought time to see the view from downtown
Temple of Heaven 3 sad place
The Mutianyu Great Wall(with round way cable car) 4
Bird Nest 2 did not take us to see the cube (aguatic complete)
Restaurant
Jing Mian Da Wang Restaurant(Di'anmen Branch)(Lunch) 1 terrible faclities (bath room)
Xin Shuang Quan Restaurant(Lunch) 5 we went to another restaurant becaused the guide could get free meal
Hotel
Location 5
Service 5
Room Comfort 3 not very clean
Breakfast/Meals 3 table not clean
Cleanliness 2