Carolina's Feedback on 11-Day China Tour

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I have reviewed all of our tour and wanted to thank you for all your support in helping us to plan it. You have been very kind and patient on explaining everything to us regarding the places, costs and everything related to our tour. I will recommend this agency to my friends and I'm glad we have chosen your services. You have represented your agency in a very professional and oustanding way.
Client: Ask Carolina about her/his experience Age: Unknown Nationality: Panama
Tour Date: September 7, 2012 - September 17, 2012  
FeedBack Date: August 22, 2012
Itinerary: 11 Days Beijing, Guilin, Yangshuo, Hong Kong, Macau Tour

Dear Sammi,

I have reviewed all of our tour and wanted to thank you for all your support in helping us to plan it. You have been very kind and patient on explaining everything to us regarding the places, costs and everything related to our tour. I will recommend this agency to my friends and I'm glad we have chosen your services. You have represented your agency in a very professional and oustanding way.

Thanks again and please send a copy of this email to your supervisor Mr. Zhao.

Lupe and I will review everything related to the tour and if we have a question, we will contact you.

Regards,

Carolina

The Real Evaluation for the Destionation(s)

  • Beijing
  • Guilin
  • Hong Kong
  • Yangshuo
Guide
Attitude & Services 5 Very enthusiasm person. Excellent attitude, very polite
Knowledge of Subjects 5
Command of English 5 He communicated & emphasazed very good in English
Flexibility 5
Local Arrangements 5
Attractions
The Forbidden City 5
Temple of Heaven 5
Tiananmen Square 5
Sacred Way 5
Changling tomb 5
Restaurant
Courtyard 7 Restaurant(Lunch) 5 Very good food
Hotel
Location 5 Very well situated
Service 5 Staff need to speak more English
Room Comfort 5
Breakfast/Meals 5
Cleanliness 5