Susan's Feedback on 17-Day China Tour

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I feel compelled to write and let you know of the exemplary service I have received from Sammi whilst organising the booking of our trip to China. She has shown incredible patience and could not have been more helpful if she tried. Such a professional approach has instilled great confidence in us for our first trip to China - we can't wait to see if it lives up to our expectations.
Client: Ask Susan about her/his experience Age: Unknown Nationality: Australia
Tour Date: November 23, 2012 - December 9, 2012  
FeedBack Date: November 5, 2012
Itinerary: 17 Days Hong Kong, Chongqing, Yangtze, Yichang, Zhangjiajie, Fenghuang, Shanghai, Shenzhen, Suzhou, Xian, Luoyang, Beijing Tour

Dear Steven,

I feel compelled to write and let you know of the exemplary service I have received from Sammi whilst organising the booking of our trip to China. She has shown incredible patience and could not have been more helpful if she tried. Such a professional approach has instilled great confidence in us for our first trip to China - we can't wait to see if it lives up to our expectations.

We hope at the end of our trip to be able to recommend your service to all our friends who are unsure about travel to China.

Many thanks.

Susan


We have just arrived home after completing our overseas travel.

Our trip to China certainly was the 'Highlight'.

We enjoyed ourselves immensely and all the arrangements were fantastic. We had an amazing experience that was enhanced by the knowledge and help of our drivers and guides.They were all very flexible and good natured when accommodating our changes in plans.No one was 'pushy' and it would be hard to say who was our favourite.

We have already recommended your services to our friends, should they visit China.

Thank you so much for all your efforts in complying with our wishes for our itinerary, it means that we now have many wonderful and fond memories of China.

Best regards and wishing you a great Chinese New Year


The Real Evaluation for the Destionation(s)

  • Beijing
  • Suzhou
  • Xian
  • Luoyang
  • Zhangjiajie
Guide
Attitude & Services 5 could not be better wonderful
Knowledge of Subjects 5 excellent
Command of English 5 Best english of all our guide
Flexibility 5
Local Arrangements 5
Attractions
Temple of Heaven 5
The Mutianyu Great Wall(with round way cable car) 5 Although very cold it was good because there were few other time
Summer Palace 5
798 Art District 5 We will give it more time next visit.
Restaurant
Xin Shuang Quan Restaurant(Lunch) 5
Xibei Restaurant(Lunch) 5
Hotel
Location 5
Service 5 excellent friendly young staff
Room Comfort 4 Bedroom too hot
Breakfast/Meals 5 great choice
Cleanliness 4