Cyril's Feedback on 13-Day China Tour

Hi, I'm Michael. I am a travel advisor at China Highlights. After graduated from university, I was an English speaking tour guide of China Highlights. I have been enjoying the time here. I love my country, I hope I can share the beautiful ...

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We want to really compliment you on arranging such an enjoyable and interesting tour. The arrangements were faultless and the quality of the guides, were excellent. Having said that, we must single out Gerry An in Beijing and Sara Shen in Shanghai, for a special mention.They were both superb, having a good command of English, a wide knowledge of China and its history and the ability to make one feel at ease in, what to us, were very foreign surroundings. Sara, particularly, had an empathy that made her stand out above the others. We can only commend these two young people to you and are sure that they both have a bright future in their chosen profession.
Client: (Male) Age: 60-75 Nationality: South Africa
Tour Date: September 9, 2011 - September 21, 2011  
FeedBack Date: September 28, 2011
Itinerary: 13 Days Beijing, Xian, Chongqing, Yangtze, Yichang, Shanghai Tour

Dear Michael,

We have now arrived back in Cape Town after enjoying a fantastic trip through China.

We want to really compliment you on arranging such an enjoyable and interesting tour. The arrangements were faultless and the quality of the guides, were excellent. Having said that, we must single out Gerry An in Beijing and Sara Shen in Shanghai, for a special mention.

They were both superb, having a good command of English, a wide knowledge of China and its history and the ability to make one feel at ease in, what to us, were very foreign surroundings. Sara, particularly, had an empathy that made her stand out above the others. We can only commend these two young people to you and are sure that they both have a bright future in their chosen profession.

Thank you once again.

Sincerely

Cyril and Deanna


Hi Michael,

Here are some comments which I hope will be of use to you.

The Yangtze cruise was satisfactory, although I would advise to book the suites, rather than the cabins. The food is served in a small dining room and is better than the food served in the main dining room. Service was good and the staff were most obliging.

We would certainly recommend your company to friends or colleagues. We had a wonderful trip. We would suggest that instead of such intense sightseeing we would have liked to have spent an extra day in Beijing and Xian, to allow us to explore these cities at leisure, with no fixed itinerary on that extra day. In Shanghai, at the guide's suggestion, we saw the acrobatic show, which we thoroughly enjoyed.

We are both over 65, but very active. I would still recommend that people in our age group do a leisurely tour, if possible, as there is so much to absorb and enjoy.

Kind regards

Cyril


The Real Evaluation for the Destionation(s)

  • Beijing
  • Shanghai
  • Chongqing
  • Xian
Guide
Attitude & Services 5 Excellent could not do with him.
Knowledge of Subjects 5 A deep and varied knowledge!
Command of English 5 Very good.
Flexibility 5 Very good.
Local Arrangements 5 Always accommodated us ,very efficient!
Attractions
The Forbidden City 5 Absolutely fantastic!
Treasure Houses 5 Should put in more light!
Tiananmen Square 5 Most impressive.
Hutong Tour including the Bell Tower or the Drum Tower 5 Interesting and well done.Interesting and great view.
Temple of Heaven 5 Peace and tranquility.
The Mutianyu Great Wall(with round way cable car) 5 Overwelming!
Lama Temple 5 New and fansinating experience.
Bird Nest 5 As good as expected.
Water Cube 5 As good as expected.
Summer Palace with boat Cruise and the Garden of Virtue and Harmony 5 Here we saw how the chinese people relax and enjoyed themselves.
Restaurant
Yizhan Restaurant(Lunch) 5 Terrific/ local experience ,much appreciating.
Xin Shuang Quan Restaurant(Lunch) 5 Not as enjoyable as the other two.
Jin Ding Xuan Restaurant(Lunch) 5 Enjoyed atmosphere with good food.
Hotel
Location 5
Service 5
Room Comfort 5
Breakfast/Meals 5
Cleanliness 5