Michael's Feedback on 4-Day China Tour

Hi, I'm Michael. I am a travel advisor at China Highlights. After graduated from university, I was an English speaking tour guide of China Highlights. I have been enjoying the time here. I love my country, I hope I can share the beautiful ...

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Hangzhou is very much as it appears in travel brochures and on various websites. Hangzhou seems less crowded than most Chinese cities we have visited. Walking in the Westlake area, both at night and during the day, was very easy and pleasant. We did spend an afternoon in the culture street downtown Hangzhou and made some excellent purchases of silks and ceramics, which seemed quite rerasonable in price.
Client: (Male) Age: 60-75 Nationality: United States
Tour Date: October 21, 2011 - October 24, 2011  
FeedBack Date: October 30, 2011
Itinerary: 4 Days Tianjin, Hangzhou Tour

Michael Hu came through again!  We realized rather late that we had a free weekend; even later, we asked to change our flight schedule (Wednesday for a Friday flight!).  Mr Hu handled all our needs, and gave an excellent suggestion to change hotels, which made our trip much better than it would have otherwise been.  I cannot praise his work enough!

Michael Connaughton


Hi Michael,

The show Westlake Impressions, suggested by our guide, was an astonishing exhibition of music, dance, and light. Every visitor to Hangzhou ought to experience it. The Lotus Hotel is within walking distance of the venue, which is also a plus.

Walking in the Westlake area, both at night and during the day, was very easy  and pleasant. We did spend an afternoon in the culture street downtown Hangzhou and made some excellent purchases of silks and ceramics, which seemed quite rerasonable in price.

Hangzhou is very much as it appears in travel brochures and on various websites. Hangzhou seems less crowded than most Chinese cities we have visited.

As we have stated before.we are impressed that you are so responsive and that so comprehensive a tour can be planned at reasonable cost for a small group.

Michael


Customer Comment & Rating
WOW Moments
"Hangzhou is very much as it appears in travel brochures and on various websites. Hangzhou seems less crowded than most Chinese cities we have visited. Walking in the Westlake area, both at night and during the day, was very easy and pleasant. We did spend an afternoon in the culture street downtown Hangzhou and made some excellent purchases of silks and ceramics, which seemed quite rerasonable in price. "

The Real Evaluation for the Destionation(s)

  • Hangzhou
Guide
Attitude & Services 3.5 Coco is a very pleasant and discreet person
Knowledge of Subjects 3 we assume Coco is new to this job;she has much to learn!she answered questions but did not ...read morevolumteer enough information,we assume her limited Enlish played a role in this
Command of English 3 defficult to understand bpth derections she did not answer our questions well,we sometimes could ...read morenot understand her
Flexibility 3.5 rushed us through several sites
Local Arrangements 3 Plus:adjusted schedule to accomodate tea village.day 2 was rushed,poorly planned
Attractions
The West Lake(including the Island on the lake) 5 could be focus of entire tour;could use more time
Lingyin Temple 5 most impressive,buddhis site we have visited in China
Six Harmonies Pagoda 4 very invigorating climb;not for the unfit,but great views,worthwhile
The Former Residence of Hu Xueyan 5 marvellous place where we would have spent more time ,feel we did not see everything,guide did not ...read moreknow very well
Xixi National Wetland Park 3 vilage more interesting than cruise,would have preferred more walkings
Meijiawu Tea Village 4
Restaurant
Zhang Sheng Ji Restaurant (Lunch) 4 switched to restaurant near lingyin temple ,very good substitute
Huang Fan Er Restrant(Lunch) 5 excellent!some of best dishes we have had
Hotel
Location 5 lovely area for waliking,including to west lake impressions show
Service 4 excellent laundry service
Room Comfort 4 beds very hard,tryical 3-star other wise
Breakfast/Meals 4 breakfast room very noisy,not relaxing at all,we were seated one day with strangers
Cleanliness 4 when lots of the places were available,breakfast area not as clean as room