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Howard's Feedback on 20-Day China Tour

Hi, I'm Michael. I am a travel advisor at China Highlights. After graduated from university, I was an English speaking tour guide of China Highlights. I have been enjoying the time here. I love my country, I hope I can share the beautiful ...

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We especially enjoyed Beijing and the hike on the Jinshanling Great Wall. I have given the Guide 'Jack' a score of 5 out 5 on the feedback form, he was excellent and a really nice guy too. It was very kind of you to arrange the Hutong tour at short notice and it was especially kind of you to arrange an organised tour as a 'welcome gift'.
Client: (Male) Ask Howard about his experience Age: 45-60 Nationality: United Kingdom
Tour Date: September 20, 2012 - October 9, 2012  
FeedBack Date: September 27, 2012
Itinerary: 20 Days London, Shanghai, Beijing, Xian, Chengdu, Lijiang, Shangri la, Kunming, Guilin Tour

Hi Michael,

The tour so far has been outstanding. We especially enjoyed Beijing and the hike on the Jinshanling Great Wall. I have given the Guide 'Jack' a score of 5 out 5 on the feedback form, he was excellent and a really nice guy too. It was very kind of you to arrange the Hutong tour at short notice and it was especially kind of you to arrange an organised tour as a 'welcome gift'. I would have been happy just to have been taken to a Hutong and given some time to walk around, but your service was excellent, thank you very much.

Kind regards,

Howard


Hello Michael,

I am sorry for not replying earlier, when we returned to England we went straight to a Rotary conference in another town a couple of hundred miles from where we live and we only got back to our actual home yesterday so now I am catching up on all my emails.

I would like to thank you and your colleagues for doing a fantastic job, we had a brilliant holiday and we were both very impressed with the way the whole trip was organised.

Our guide Jack in Beijing was the best, knowledgeable, keen and very engaging personality and we also liked Foster in Guilin a lot but they were all very good indeed.

Once again, thanks for a great holiday.

Best regards,

Howard


The Real Evaluation for the Destionation(s)

  • Xian
  • Guilin
  • Yangshuo
  • Shangri la
  • Lijiang
  • Longsheng
  • Shanghai
  • Leshan
  • Chengdu
  • Beijing
Guide
Attitude & Services 5
Knowledge of Subjects 5
Command of English 5
Flexibility 5
Local Arrangements 5
Attractions
Shaanxi History Museum 5
Big Wild Goose Pagoda 4
The Terracotta Warriors and Horses 5
Xian City Wall with Bicycle 5
Restaurant
Guoli Renhe Chuancai Restaurant (Exhibition Center Branch)(Lunch) 4
Hotel
Shangri La Hotel Xian
Location 4
Service 5
Room Comfort 5
Breakfast/Meals 5
Cleanliness 5