Jonathan's Feedback on 13-Day China Tour

Hi, I'm Michael. I am a travel advisor at China Highlights. After graduated from university, I was an English speaking tour guide of China Highlights. I have been enjoying the time here. I love my country, I hope I can share the beautiful ...

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As we are wrapping up our trip to China I cannot but help to look back and smile. Smiling knowing that I had a great time, met wonderful people, and learned much about the Chinese culture. We even learned some Chinese words and phrases!
Client: Age: Unknown Nationality: United States
Tour Date: June 25, 2012 - July 7, 2012  
FeedBack Date: July 9, 2012
Itinerary: 13 Days Beijing, Xian, Chengdu, Chongqing, Yangtze, Yichang, Shanghai Tour

Michael,

I hope that this email finds you well. I wanted to share with you some comments/concerns I have about the trip.

As we are wrapping up our trip to China I cannot but help to look back and smile. Smiling knowing that I had a great time, met wonderful people, and learned much about the Chinese culture. We even learned some Chinese words and phrases!

Sophia was an excellent tour guide. She was both professional and fun at the same time. I thought she had been a tour guide for years, but was surprised that this is only her second year. I was impressed with her knowledge, friendliness, and enthusiasm to share her culture with us. She was more than flexible. We needed cold coffee, she would ask the driver to stop by a coffee shop. At one point we realized that we needed contact solution, and she took us for a five minute stop at a pharmacy to buy a bottle of contact solution. We needed to exchange money, she was their to help! Totally, awesome tour guide! Please send her our best regards, as she was the best tour guide in China!!! She will go far, and I would not be surprised if in the near future she wins a tour-guide of the year award.

Lastly, I want to say that I would fully recommend this trip to my family and friends, so stay tuned!

Best,

Jonathan

The Real Evaluation for the Destionation(s)

  • Beijing
  • Shanghai
  • Chengdu
  • Xian
  • Hangzhou
Guide
Attitude & Services 5 excellent service WoW!
Knowledge of Subjects 5 very knowledgeable!
Command of English 5 good
Flexibility 5 very flexible
Local Arrangements 5 excellent
Attractions
The Forbidden City 5
Treasure Houses 4
Tiananmen Square 5
Hutong Tour including the Bell Tower or the Drum Tower 5
Temple of Heaven 5
The Mutianyu Great Wall(with round way cable car) 5
Summer Palace 5
Lama Temple 5
Boat Ride in Summer Palace 5
Bird Nest 5
Restaurant
Baihe (Lily) Vegetarian Restaurant(Lunch) 5
Xin Shuang Quan Restaurant 5
Jin Ding Xuan Restaurant(Lunch) 5
Hotel
5
Location 5
Service 5
Room Comfort 5
Breakfast/Meals 5
Cleanliness 5