Anthony's Feedback on 10-Day China Tour

Hi, I'm Michael. I am a travel advisor at China Highlights. After graduated from university, I was an English speaking tour guide of China Highlights. I have been enjoying the time here. I love my country, I hope I can share the beautiful ...

Question? Get a quick reply from here!

We would like to comment on the excellent service given us by Mr Michael Hu, who made a special effort to ensure that our holiday organised through 'China Highlights' went smoothly.
Client: (Male) Age: 60-75 Nationality: New Zealand
Tour Date: April 30, 2012 - May 9, 2012  
FeedBack Date: May 22, 2012
Itinerary: 10 Days Beijing, Urumqi, Turpan, Dunhuang, Xian Tour

Dear Sir,

We would like to comment on the excellent service given us by Mr Michael Hu, who made a special effort to ensure that our holiday organised through 'China Highlights' went smoothly. We would certainly recommend this company very highly.

With thanks.

Helen and Anthony


Hi Michael,

We had a great time, and have been cheerfully recommending the trip to others. Having started in Urumqi, the hotels steadily got better. We much appreciated the Turpan hotel, with its vast and underused swimming pool, and also the location in the heart of things; while the romantic feel of the Dun Huang hotel comepensated for being a little out of town.

The guides were all admirable. Helen Zhang was the most anxious of the three, which made her a bit too inclined to advance her agenda and to take a while to hear what we were saying. Mohammadali was the most interesting character we met, and we learned much from him, while Chris Chan in Xi’an was the most sophisticated and professional of the three.

An unexpected highlight in Xi’an was to ride around the city wall on bikes.

Best wishes,

Tony


The Real Evaluation for the Destionation(s)

  • Urumqi
  • Dunhuang
  • Turpan
Guide
Attitude & Services 4 very willing and helpful
Knowledge of Subjects 5 impressive
Command of English 5 surpriseing good english
Flexibility 5 every willing to adjust to our needs
Local Arrangements 4 good local arrangement
Attractions
The Xinjiang Museum 4 Interesting displays
Erdaoqiao Market 3 some interesting market ,but we dont need this.
Heavenly Lake 4 The scenery was beautiful .
Hotel
Location 5
Service 3 Minimal english.but adequate
Room Comfort 3 comfortalbe room ,except some problem with a/c
Breakfast/Meals 4 very good variety
Cleanliness 4 very clean
Location 3 uninteresting part of town
Service 3 poor english.misunderstanding,bad a/c
Room Comfort 3 very small bathroom ,big bedroom ,too hot
Breakfast/Meals 4 very good variety
Cleanliness 3 adequate