Anthony's Feedback on 10-Day China Tour
- Michael Hu
- Language: English
Hi, I'm Michael. I am a travel advisor at China Highlights. After graduated from university, I was an English speaking tour guide of China Highlights. I have been enjoying the time here. I love my country, I hope I can share the beautiful ...
| Client: Anthony (Male) | Age: 60-75 | Nationality: New Zealand |
| Tour Date: April 30, 2012 - May 9, 2012 | ||
| FeedBack Date: May 22, 2012 | ||
| Itinerary: 10 Days Beijing, Urumqi, Turpan, Dunhuang, Xian Tour | ||
Dear Sir,
We would like to comment on the excellent service given us by Mr Michael Hu, who made a special effort to ensure that our holiday organised through 'China Highlights' went smoothly. We would certainly recommend this company very highly.
With thanks.
Helen and Anthony
Hi Michael,
We had a great time, and have been cheerfully recommending the trip to others. Having started in Urumqi, the hotels steadily got better. We much appreciated the Turpan hotel, with its vast and underused swimming pool, and also the location in the heart of things; while the romantic feel of the Dun Huang hotel comepensated for being a little out of town.
The guides were all admirable. Helen Zhang was the most anxious of the three, which made her a bit too inclined to advance her agenda and to take a while to hear what we were saying. Mohammadali was the most interesting character we met, and we learned much from him, while Chris Chan in Xi’an was the most sophisticated and professional of the three.
An unexpected highlight in Xi’an was to ride around the city wall on bikes.
Best wishes,
Tony
The Real Evaluation for the Destionation(s)
- Urumqi
- Dunhuang
- Turpan
| Attitude & Services | 4
|
very willing and helpful |
| Knowledge of Subjects | 5
|
impressive |
| Command of English | 5
|
surpriseing good english |
| Flexibility | 5
|
every willing to adjust to our needs |
| Local Arrangements | 4
|
good local arrangement |
| The Xinjiang Museum | 4
|
Interesting displays |
| Erdaoqiao Market | 3
|
some interesting market ,but we dont need this. |
| Heavenly Lake | 4
|
The scenery was beautiful . |
| Bingtuan Grand Hotel | ||
| Location | 5
|
|
| Service | 3
|
Minimal english.but adequate |
| Room Comfort | 3
|
comfortalbe room ,except some problem with a/c |
| Breakfast/Meals | 4
|
very good variety |
| Cleanliness | 4
|
very clean |
| Location | 3
|
uninteresting part of town |
| Service | 3
|
poor english.misunderstanding,bad a/c |
| Room Comfort | 3
|
very small bathroom ,big bedroom ,too hot |
| Breakfast/Meals | 4
|
very good variety |
| Cleanliness | 3
|
adequate |

