Laura's Feedback on 16-Day China Tour

Hi, I'm Michael. I am a travel advisor at China Highlights. After graduated from university, I was an English speaking tour guide of China Highlights. I have been enjoying the time here. I love my country, I hope I can share the beautiful ...

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I am Laura's father. You have been communicating with Laura over the past year and I thought it was time to express my appreciation to you. My wife, Jo Ann, and I join with Laura to thank you for all the work you have accomplished to make our trip an enjoyable one.
Client: (Female)Age: 30-45Nationality:United States
Tour Date: August 3, 2014 - August 18, 2014 
FeedBack Date:June 6, 2014
Itinerary: 16 Days Beijing, Yichang, Yangtze, Chongqing, Xian, Guilin, Longsheng, Yangshuo, Hong Kong Tour

Hi Michael

I am Laura's father. You have been communicating with Laura over the past year and I thought it was time to express my appreciation to you. My wife, Jo Ann, and I join with Laura to thank you for all the work you have accomplished to make our trip an enjoyable one. We look forward to experiencing the beauty of both China and its wonderful people. The trip is less than two months away and it appears all the work has been completed except for us to make final payment and to obtain our visas, which we will do in the next few weeks. Again, thank you, Michael, we appreciate your work on our behalf.

Emanuele


Hi Elaine.

I want to tell you how pleased we are to be working with Michael Hu. My daughter, Dr. Laura Portolese Dias, has been working with Michael for a long time to develop a tour for Laura and my wife, Jo Ann, and myself. Michael has provided excellent service to the three of us by his very quick response to our questions and his willingness to help us plan a wonderful trip to China. Thanks to Michael, we are now looking forward to a great vacation to your wonderful country. We very much appreciate the excellent service provided by China Highlights and Michael Hu in planning our trip. I know we will have many good things to say about China Highlights when we return to our country.

Thank you to all the people at China Highlights and especially to Michael Hu.

My very best regards,

Emanuele


The Real Evaluation for the Destionation(s)

  • Beijing
  • Guilin
  • Xian
  • Yangshuo
  • Longsheng
Guide
Attitude5
Service5
Knowledge of Subjects5
Command of English & communication skills5
Have our sign/logo when met at the airport5
Flexibility5
Arrangements5
Attractions
Sacred Way5
Changling tomb5
The Mutianyu Great Wall(with round way cable car)5
Temple of Heaven5
Lama Temple5
Summer Palace with Boat Cruise and the Garden of Virtue and Harmony5
The Forbidden City5
Hall of Clocks and Watches5
Tiananmen Square5
Restaurant
Xin Shuang Quan Restaurant(Lunch)5
Jardine Matheson Spring Restaurant(Lunch)5
Courtyard 7 Restaurant(Lunch)5
Hotel
Location5
Service4 staff friendly and helpful,but difficult to communicate with.
Room Comfort5
Breakfast/Meals5
Cleanliness5