Peter's Feedback on 4-Day China Tour

Hi, I'm Michael. I am a travel advisor at China Highlights. After graduated from university, I was an English speaking tour guide of China Highlights. I have been enjoying the time here. I love my country, I hope I can share the beautiful ...

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Li-Li and Mr. Yan were very courteous, very friendly, willing and always on time.Any extra time needed at a place on interested, or alteration to schedule, was never a problem. Li-Li even took the trouble to make sure we were checked in at the airport when we had to leave.
Client: (Male)Age: 60-75Nationality:United Kingdom
Tour Date: April 1, 2013 - April 4, 2013 
FeedBack Date:April 22, 2013
Itinerary: 4 Days Tianjin, Beijing, Hong Kong Tour

Mr. Hu,

With regard to our recent tour with China Highlights, and your follow up letter dated 12th April, 2013, we would like to pass on the following comments

1.Li-Li and Mr. Yan were very courteous, very friendly, willing and always on time.Any extra time needed at a place on interested, or alteration to schedule, was never a problem. Li-Li even took the trouble to make sure we were checked in at the airport when we had to leave. We were looked after by them very well.

2.We found the evening food markets of great interest, colourful, and sometimes the food on offer very strange.

3.We went to all three of the restaurants suggested in our intinary and enjoyed them all.

4.Li-Li suggested evening places for eating - very helpful.

5.We were satisfied with everything - the organisation of the tour, our courier and driver, and the places visited.

6.Having visited Beijing before but in a large group, we appreciated the personal attention we received this time.

7.We would suggest others to use China Highlights.

8.Yes, you may use our views - but using first names and nationality only.

9.We both are in the 56-65 age group.

10.We would rather not be contacted.

One point to mention though - the Crowne Plaza Hotel was a very nice place to stay.

But in our room the air chair was badly stained, and the desk chair was very worn and old.

Apart from that - the staff, the service and the food was very good.

We had a great time.

Thank you all.

Regards,

Frances and Peter Best

The Real Evaluation for the Destionation(s)

  • Beijing
Guide
Attitude & Services5 very friendly A delight to know
Knowledge of Subjects5
Command of English4
Flexibility5
Local Arrangements5
Attractions
Summer Palace with boat Cruise and the Garden of Virtue and Harmony4
The Forbidden City4
Tiananmen Square4
Hutong Tour including the Bell Tower or the Drum Tower5 especisally the drum performance
Temple of Heaven5
The Mutianyu Great Wall(with round way cable car)4
Restaurant
Beijing Ba Guo Bu Yi Restaurant(Lunch)5
Courtyard 7 Restaurant(Lunch)4
Xin Shuang Quan Restaurant(Lunch)4 very enjoyable
Hotel
Location4
Service4
Room Comfort4
Breakfast/Meals4
Cleanliness4