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Francis's Feedback on 12-Day China Tour

Hi, I'm Michael. I am a travel advisor at China Highlights. After graduated from university, I was an English speaking tour guide of China Highlights. I have been enjoying the time here. I love my country, I hope I can share the beautiful ...

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He has now planned our trip for this April and we are looking forward to an exciting time.All during these years he has been very professional, courteous, and timely in all his correspondence.I feel very comfortable with him and we trust him very much.
Client: (Male) Age: 60-75 Nationality: United States
Tour Date: April 18, 2013 - April 29, 2013  
FeedBack Date: March 11, 2013
Itinerary: 4 Day Essence of Beijing Tour A

Dear Steven Zhao,

I want to tell you that both my wife and I think very highly of Michael. He has been fantastic.

I started working with him in 2008 to plan a trip to China. We haven't been able to confirm a trip until this year. I am so pleased that he has kept in touch with me all this time.

He has now planned our trip for this April and we are looking forward to an exciting time.

All during these years he has been very professional, courteous, and timely in all his correspondence.

I feel very comfortable with him and we trust him very much.

I am sure you know how valuable Michael is to China Highlights but I just wanted to let you know how valuable he has been to us. He is the person who made it easy for us to decide on China Highlights over the other tour groups.

We will let you and Michael know how our trip went when we return home in May.

Kind Regards,

Francis (Skip)