Hermien's Feedback on 9-Day China Tour
- Michael Hu
- Language: English
Hi, I'm Michael. I am a travel advisor at China Highlights. After graduated from university, I was an English speaking tour guide of China Highlights. I have been enjoying the time here. I love my country, I hope I can share the beautiful ...
Michael is a very helpful, friendly AND patient guy! He made my life so easy with arranging our tour to China and Japan.
| Client: Hermien (Female) | Age: Unknown | Nationality: South Africa |
| Tour Date: September 21, 2012 - September 29, 2012 | ||
| FeedBack Date: July 14, 2012 | ||
| Itinerary: 8 Days of Selected Ancient & Modern China Tour A | ||
Hi Steven,
I would like to congratulate you on one of your employees. Michael is a very helpful, friendly AND patient guy! He made my life so easy with arranging our tour to China and Japan.
And there was times where I (Hermien) wasn’t the most friendly customer ever (I stressed about the arrangements and he calmed the situation and sorted all my problems)
Thank you!
Hermien
The Real Evaluation for the Destionation(s)
- Beijing
- Shanghai
- Xian
Guide
| Attitude & Services | 5
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| Knowledge of Subjects | 5
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| Command of English | 5
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| Flexibility | 5
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| Local Arrangements | 5
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Attractions
| Summer Palace | 5
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| Temple of Heaven | 5
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| Boat Ride in Summer Palace | 5
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| The Forbidden City | 5
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| Tiananmen Square | 5
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| Hutong Tour including the Bell Tower or the Drum Tower | 5
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| The Mutianyu Great Wall(with round way cable car) | 5
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| Exterior visit of Beijing Olympic Stadiums(Bird's Nest and Water Cube) | 5
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Restaurant
| Jardine Restaurant in Spring(Lunch) | 5
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| Yizhan (Free As A Bird) Restaurant(Lunch) | 5
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| Xin Shuang Quan Restaurant(Lunch) | 5
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Hotel
| Grand Gongda Jianguo Hotel | ||
| Location | 5
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fantastic! |
| Service | 5
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| Room Comfort | 5
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| Breakfast/Meals | 5
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| Cleanliness | 5
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