Lamya's Feedback on 19-Day China Tour

Hi, I'm Michael. I am a travel advisor at China Highlights. After graduated from university, I was an English speaking tour guide of China Highlights. I have been enjoying the time here. I love my country, I hope I can share the beautiful ...

Got a question? Ask us here We will reply you within one working day.

We had a great time and we really appreciate the China Highlights service. All the guides were very pleasant and professional and all the drivers took extra precaution to be safe when driving us.
Client: (Female) Age: 45-60 Nationality: United States
Tour Date: August 31, 2013 - September 18, 2013  
FeedBack Date: September 22, 2013
Itinerary: 19 Days Beijing, Datong, Pingyao, Taiyuan, Xian, Lijiang, Dali, Kunming, Guilin, Shanghai Tour

Hi Michael,

We had a great time and we really appreciate the China Highlights service. All the guides were very pleasant and professional and all the drivers took extra precaution to be safe when driving us.

The guides generally went out of their way to make us comfortable and to share with us the uniqueness of their area. The hotels were generally excellent and the flight times were well chosen to maximize our sight seeing days.

We will definitely be recommending your company to any friends who are interested in touring China. Sorry we didn't get to meet you in Guilin but as you know, we were rushing between sites.

The personal wifi was a very useful tool and we appreciate you recommending it. In fact during the Li river cruise we met a number of people from other tours whose company didn't provide them that option. I made sure to mention that China Highlights had recommended it.

It has been a pleasure dealing with you in the last year and from before when we had originally planned the trip and then postponed it. You have been very attentive, flexible and responsive. The 3 families were very happy with the trip and believe me, I'm quite critical and not one to give out compliments easily!

Thanks again

Lamya

The Real Evaluation for the Destionation(s)

  • Beijing
  • Xian
  • Lijiang
  • Dali
Guide
Attitude & Services 5
Knowledge of Subjects 5
Command of English 5
Flexibility 5
Local Arrangements 5
Attractions
The Forbidden City 5
Tiananmen Square 5
Hutong Tour including the Bell Tower or the Drum Tower((rickshaw tour) 5
Sacred Way 5
Changling tomb 5
The Mutianyu Great Wall(with round way cable car) 5
Temple of Heaven 5
Lama Temple 5
Summer Palace with boat Cruise and the Garden of Virtue and Harmony 5
Restaurant
Houhai Hutong 44th Kitchen(Lunch) 5
Xin Shuang Quan Restaurant(Lunch) 5
Jardine Matheson Spring Restaurant(Lunch) 5
Hotel
Location 5
Service 4
Room Comfort 4
Breakfast/Meals 5
Cleanliness 5