Guest's Feedback on 10-Day China Tour

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Nice to have your email again and yes, it was a pity that we couldn’t meet you when we were in Guilin. Nevertheless, we have enjoyed our trip to China and hoping all is well with your family. We appreciate very much for all of your coordination and who knows, one day that we will take the opportunity to plan for another China trip.
Client: Age: Unknown Nationality: Netherlands
Tour Date: September 20, 2011 - September 29, 2011  
FeedBack Date: October 20, 2011
Itinerary: 10 Days Hong Kong, Beijing, Xian, Guilin, Yangshuo Tour

Hi Vanessa,

Nice to have your email again and yes, it was a pity that we couldn’t meet you when we were in Guilin. Nevertheless, we have enjoyed our trip to China and hoping all is well with your family. We appreciate very much for all of your coordination and who knows, one day that we will take the opportunity to plan for another China trip.

We have several suggestions for your future clients: Please check in advance via internet where you want to stay in China. It is recommendable to stay in an International hotel chain for accommodation (room) and facility (Food and Beverage). A 5 stars Chinese hotel chain is not the same rating as a 5 stars International hotel. Please ask for the menu when you select a tour with lunch or dinner. This is to avoid having the same dish from different restaurant.

Thanks and regards,

Guest

Customer Comment & Rating
Travel Advisor
Vanessa "Nice to have your email again and yes, it was a pity that we couldn’t meet you when we were in Guilin. Nevertheless, we have enjoyed our trip to China and hoping all is well with your family. We appreciate very much for all of your coordination and who knows, one day that we will take the opportunity to plan for another China trip."

The Real Evaluation for the Destionation(s)

  • Beijing
  • Guilin
  • Xian
Guide
Attitude & Services 4
Knowledge of Subjects 3 Give information when we need and no proactive explanation
Command of English 4
Flexibility 4
Local Arrangements 4
Attractions
The Forbidden City 4 A pity that we can't enter the building
Beihai Park 5
Tiananmen Square 4
The Mutianyu Great Wall(with round way cable car) 4 Good weather/nice scenery
Qianmen Street 5
Beijing Olympic Green 3 Nothing to see except the stadium can't enter the building
Restaurant
Roasted Duck at Fangzhuang(Dinner) 4
Beijing Ba guo bu yi Restaurant(Lunch) 3 Menu nearly the same as other lunch ,we had kung pao chicken
Xin Shuang Quan Restaurant(Lunch) 3 Menu nearly the same as other lunch ,we had kung pao chicken
Hotel
Location 5
Service 4
Room Comfort 4
Breakfast/Meals 3 Bread already dry,no refell coffee quality breakfast less
Cleanliness 4