Julio's Feedback on 11-Day China Tour

Question? Get a quick reply from here!

I am writing to you to indicate that Ms. Vanessa (one of your employees) should be commended for her outstanding work ethic and patience. We are organizing a China tour for my family and she has been fantastic at accommodating all our needs and changes in schedule.
Client: Age: UnknownNationality:United States
Tour Date: June 15, 2012 - June 25, 2012 
FeedBack Date:December 12, 2011
Itinerary: 11 Days Shanghai, Guilin, Yangshuo, Xian, Beijing Tour

Ms. Angela Gong,

I am writing to you to indicate that Ms. Vanessa (one of your employees) should be commended for her outstanding work ethic and patience. We are organizing a China tour for my family and she has been fantastic at accommodating all our needs and changes in schedule.

Congratulations.

Julio


Vanessa,

I've been very busy since we got home, but I wanted to send you an email this morning to thank you and your team for preparing for us a great vacation. All the guides, drivers, places, etc left a great impression with us. The personalized attention made the trip perfect.

Finally, be assured that I will recommend China Highlights to anybody who wants to travel to China. All of you have been great. Kudos to you and also kudos to our four guides (Roney, Avan, Sally and Emma).

Feel free to share this email with your supervisors and post my comments wherever you want.

Thanks again.

Julio


Thanks for your email, Vanessa. We had a great time in China, and I will recommend your agency whenever possible. Your services were outstanding


Customer Comment & Rating
Travel Advisor
Vanessa"I am writing to you to indicate that Ms. Vanessa (one of your employees) should be commended for her outstanding work ethic and patience. We are organizing a China tour for my family and she has been fantastic at accommodating all our needs and changes in schedule. "

The Real Evaluation for the Destionation(s)

  • Beijing
  • Shanghai
  • Guilin
  • Xian
  • Yangshuo
Guide
Attitude & Services5
Knowledge of Subjects5
Command of English5
Flexibility5
Local Arrangements5
Attractions
The Forbidden City5
Hutong Tour in Xicheng District5
Tiananmen Square5
Exterior visit of Beijing Olympic Stadiums(Bird's Nest and Water Cube)5
Temple of Heaven5
The Mutianyu Great Wall(with round way cable car)5
Summer Palace5
Beijing Zoo5
Boat Ride in Summer Palace5
Restaurant
Beijing Ba guo bu yi Restaurant(Lunch)5
Xin Shuang Quan Restaurant(Lunch)5
Hancang Hakka Restaurant(Lunch)5
Hotel
Location5
Service5
Room Comfort5
Breakfast/Meals5
Cleanliness5 carpets +rugs+floor were not very clean