Michael's Feedback on 15-Day China Tour

Hello, I am Virginia from China Highlights. Graduating from Beijing International Studies University. I love reading books, watching movies as well as travelling. Travelling not only gives me the opportunity to meet different friends from d...

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Client: (Male) Ask Michael about his experience Age: 60-75 Nationality: Australia
Tour Date: May 25, 2009 - June 8, 2009  
FeedBack Date: June 18, 2009
Itinerary: 15 Days Beijing, Yichang, Yangtze, Chongqing, Guilin, Shanghai Tour

Hi Virginia,

Trip evulation from us.

Simati section of the Great Wall was fantastic, would recomend it to anybody as worth the effort to go there and see this part of the unspoilt wall. (have attached a picture of Prue myself and our 3 boys on the wall),

Tour guide in Beijing was very good he spoke good english and was very helpfull, we enjoyed the day more so for his efforts.

Hotels and breakfast were very Good, Luxury Serviced Apartments in Beijing were well located, central and a good size,
Sheraton in Guilin was very good, once again well located , nice rooms and good service, probably our favourite of the hotels we stayed at. Radisson in Shanghai also very well located although not as nice as the Sheraton in Quilin, our room was a little old and small but when we asked the duty manager if something larger and more modern was available she moved us to a larger room without any fuss or extra charge, so well done Radisson Shanghai.

We would deffinitly recommend your company, you pleasant maner, attention to detail and execellent service made our trip very memorable.

Yangtzee River cruise was also fantastic and would recomend any traveller to China do it , Victoria Cruise was well organised, good staff, once again execellent food and good attention to detail, in summary a must do when in China and well done Victoria Cruises.
One recomendation we would suggest is that included should be all transfers from all airports to hotels, for us geting taxis from the various airports was difficult as we spoke no Chinese and it was difficult to find anyone who spoke English and the taxi drivers seemed to charge more than they should have. after a flight from and to a strange city it would have been nice to see someone at the airport holding up our name and having a vehicle waiting to take us to our hotel. On the couple of occasions transfere were included it worked well.

You can also use the attached photo on your website if you like, we have lots more if you would like some.

To summerise we had a fantastic holiday in China, thanks Virginia for all your help, you did an execellent job and  China Highlights should be very proud of you.

Kind Regards

Mike and Prue

The Real Evaluation for the Destionation(s)

  • Beijing
Guide
Attitude & Services 5
Knowledge of Subjects 5
Command of English 5
Flexibility 5
Local Arrangements 5
Attractions
Simatai Great Wall 5 Jeff had great knowledge of history of the Wall!
Hotel
Location 5
Service 5
Room Comfort 5