David's Feedback on 20-Day China Tour

Hi, I'm Grace. I still remembered when I studied in university in Xi'an; I had been looking forward to visiting everywhere in the world to appreciate the beautiful nature and profound history, so I chose to be a tour advisor after my gradua...

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On this our first visit to China, everything has gone very smoothly according to the tour itinerary that was expertly put together by Ms Grace Wang our travel advisor.
Client: Ask David about her/his experience Age: Unknown Nationality: Australia
Tour Date: December 4, 2010 - December 23, 2010  
FeedBack Date: December 23, 2010
Itinerary: 20 Days Shanghai, Suzhou, Huangshan, Hangzhou, Kunming, Dali, Lijiang, Guilin, Yangshuo, Hong Kong Tour
Hello to the Customer Service Manager at China Highlights,

I am sending this email to say thank you to China Highlights for helping me and my family have a wonderful holiday. Tonight is our last night in China after almost 3 weeks, starting in Shanghai and finishing in Yangshuo.

On this our first visit to China, everything has gone very smoothly according to the tour itinerary that was expertly put together by Ms Grace Wang our travel advisor.

The hotels worked out well and the internal travel arrangements have been above expectations. The activities have been an excellent mix of culture, scenery and history. We have seen a lot, but not felt like it was squeezing too much in.

We found all of the local tour guides helpful, knowledgeable, reliable and pleasant. The local guides that contributed to our fantastic experience of China were:Shanghai - Alex.Suzhou - Leo.Huangshan - Jessica.Hangzhou - Tony.Kunming - Doyle.Dali - Alice.Lijiang - Janice.Guilin and Yangshuo - Sam

A special thanks again to Grace Wang (and Sam) for taking us to dinner in Guilin.

We will be able to confidently recommend the organisation and people of China Highlights to friends and family in Australia who are planning a future holiday to China.

Thanks again.

regards

David, Rita and Georgina

Brisbane

Australia

Customer Comment & Rating
Travel Advisor
Grace Wang "On this our first visit to China, everything has gone very smoothly according to the tour itinerary that was expertly put together by Ms Grace Wang our travel advisor. "
Accommodation
"The hotels worked out well and the internal travel arrangements have been above expectations. The activities have been an excellent mix of culture, scenery and history. We have seen a lot, but not felt like it was squeezing too much in. "

The Real Evaluation for the Destionation(s)

  • Guilin
  • Suzhou
  • Kunming
  • Hangzhou
  • Lijiang
  • Huangshan
  • Dali
  • Overnight train
  • Yangshuo
Guide
Attitude & Services 5 Very helpful.
Knowledge of Subjects 5 Excellent.
Command of English 5 Helpful us with chinese.
Flexibility 5 Yes.
Local Arrangements 5
Attractions
Reed Flute Cave 5 Amazing place.
Folded Brocade Hill 5 Fantastic views.
Elephant Trunk Hill 5
Li River Cruise 5
Restaurant
McFound Restaurant (A La Carte)(Lunch) 5
Hotel
Location 5
Service 5
Room Comfort 5
Breakfast/Meals 5
Cleanliness 5
Location 5
Service 5
Room Comfort 5
Breakfast/Meals 5
Cleanliness 5