Mervyn's Feedback on 9-Day China Tour

Hi, I'm Grace. I still remembered when I studied in university in Xi'an; I had been looking forward to visiting everywhere in the world to appreciate the beautiful nature and profound history, so I chose to be a tour advisor after my gradua...

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The hotel was very good, the tours excellent, and our guide, Tracy, truly terrific. She managed our trips really well, gave us some great experiences, picked great food for us to try, was full of information and was a great advertisement for China Highlights.
Client: Ask Mervyn about her/his experience Age: Unknown Nationality: United States
Tour Date: March 29, 2011 - April 6, 2011  
FeedBack Date: April 2, 2011
Itinerary: 9 Days Hong Kong, Guilin, Yangshuo Tour
What our customers say on video
My wife and I have used China Highlights on three vocations for our trips to China. Once to Beijing, Xi’an and Shanghai, once to Yunnan province, and this time to Guilin. We had a really wonderful experience every time with great guides, great drivers and terrific tours and wonderful food. And this experience in Guilin has been as good as and even better than the other tours. We had wonderful river cruise, great drive today through the countryside seeing this amazing mountains and forests, and even walking on the land has been really great experience. So I can thoroughly recommend China Highlights.

Hi Grace,

Many thanks for the dinner you hosted, and for forwarding this video material.  Unfortunately, yes, Eileen was sick in Hong Kong, so we missed the tour there.  One of the hazards of travel.  The upgraded room at the Metropark, Kowloon, was greatly appreciated -- especially under the circumstances!  Mr. Wu, the Guest Services Manager in the hotel, was incredibly helpful and went out of his way to personally accompany me to a pharmacist to get the medicines we needed for Eileen. This was greatly appreciated.

I filled out the forms for our trip to Guilin. Outstanding. The hotel was very good, the tours excellent, and our guide, Tracy, truly terrific. She managed our trips really well, gave us some great experiences, picked great food for us to try, was full of information and was a great advertisement for China Highlights.

Regards

Merv


The Real Evaluation for the Destionation(s)

  • Guilin
  • Hong Kong
  • Yangshuo
  • Longsheng
Guide
Attitude & Services 5 Tracy's enthusiasm and friendliness and courtesy could not be higher! A treasure for China ...read moreHighlights.
Knowledge of Subjects 5 Full knowledge
Command of English 5 Fluent
Flexibility 5
Local Arrangements 5 Flawless. Every lunch that Tracy ordered for us was outstanding
Attractions
Li River Cruise 5 Amazing scenery
Reed Flute Cave 5 Awesome! Did not expect this
Elephant Trunk Hill 4
Restaurant
McFound Restaurant(Lunch) 5 Dumpling were great
Hotel
Location 5 Nice lake view
Service 5 efficient
Room Comfort 5 more Chinese foods on breakfast menus would be good
Breakfast/Meals 4 See previous comment
Cleanliness 5
Location 5
Service 5
Room Comfort 5
Breakfast/Meals 4 Breakfast rather ordinary but OK
Cleanliness 5