Natalie's Feedback on 22-Day China Tour

Initially, we sent our requirements to a lot of companies, but China Highlights is now the only company we are talking to regarding our holiday as, while the prices from many operators were similar, we have been really impressed with the service Grace has provided.
Client: Ask Natalie about her/his experience Age: Unknown Nationality: Ireland
Tour Date: October 22, 2011 - November 12, 2011  
FeedBack Date: November 2, 2011
Itinerary: 22 Days Beijing, Datong, Wutaishan, Taiyuan, Xian, Wuhan, Yichang, Chongqing, Yangtze, Lijiang, Shangri la, Kunming, Guilin Tour

Dear Angela

I just wanted to drop you a quick note to comment on the service we have had from Grace Wang.

She has been incredibly helpful to my wife and I as we try to organise our trip to China. We have very specific requirements and Grace has clearly done her absolute best to accommodate these, and has done so quickly and patiently. We are up to quote number 4 and I hope there is just one more set of minor changes before we can confirm the holiday and pay the deposit.

Initially, we sent our requirements to a lot of companies, but China Highlights is now the only company we are talking to regarding our holiday as, while the prices from many operators were similar, we have been really impressed with the service Grace has provided.

I can only hope that our experience in China is as good as we have had so far from Grace.

Kind regards

John