Christine's Feedback on 13-Day China Tour

Hi, I'm Grace. I still remembered when I studied in university in Xi'an; I had been looking forward to visiting everywhere in the world to appreciate the beautiful nature and profound history, so I chose to be a tour advisor after my gradua...

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Client: (Female) Ask Christine about her experienceAge: 45-60Nationality:Bahamas
Tour Date: July 13, 2009 - July 25, 2009 
FeedBack Date:September 14, 2009
Itinerary: 13 Days Beijing, Xian, Hangzhou, Suzhou, Shanghai, Guilin, Shenzhen Tour

Dear Grace,

Sorry to take so long to reply to this email. We have been extremely busy since getting back home.

We loved the Great Wall of China - which we had almost all to ourselves.  We climbed all the way to the highest point there. We all enjoyed Linda who was our tour guide for Beijing.  She was the most personable and had a big task trying to keep us all not just together, but all happy.

As to the hotels, for the most part, all were up to standard except Hangzhou which was had construction going on next door and it was a long walk to West Lake...we still didn't reach it yet. We liked the Bund because it was well appointed and the bathrooms and rooms were huge. It was also a short walk to the main shopping street - Nanjing Road. 

Just some notes. Try to avoid the summer when it's overwhelmingly hot and humid everywhere.  Don't miss the Li River Cruise and the dumpling dinner and Tang Show in Xian!!

Thank you! You all arranged a birthday cake for our brother. Overall, we had a great time.  We will absolutely recommend your company to our friends or colleagues.

 I will attach the pictures we took at your office in another email.  Thanks again for all your assistance.  We had a super great time with China Highlights.


The Real Evaluation for the Destionation(s)

  • Beijing
  • Shanghai
  • Guilin
  • Suzhou
  • Xian
  • Hangzhou
Attitude & Services5
Knowledge of Subjects5
Command of English4.5
The Forbidden City4
Temple of Heaven5
Hutong Tours in a Rickshaw4 Our richshaw driver had an accident and kept running into rickshaw ahead of us.
Tian'anmen Square3 Lots of crowds.
Xiushui Street(Silk Market)4 Not enough time.
Mutianyu Great Wall(with round way cable car)5 Great time,The long drive was much needed for rest.
Summer Palace with boat Cruise & The Garden of Virtue and Harmony4 Too crowded and not enough interior need more interior viewing.
798 Art District3 No enough time,walk from bus is long ,a few of galleries had no power(electricity)
Beijing Olympic Green(exterior visit of Bird Nest and Water Cube)3 Too much smog,didn't have time to stop/
Roasted Duck at Fangzhuang(Dinner)5 Excellent duck.
Xing Shuang Quan Restaurant(Lunch)4
Beijing Ba guo bu yi Restaurant(Lunch)5
Service4 Net towels wer being folded back and put on shelter.
Room Comfort5
Cleanliness5 Too much cigrette smoke in hallway public spaces.