Karen's Feedback on 21-Day China Tour
- Karen Yang
- Language: English
I am lucky enough to join in China Highlights team being a Travel Advisor. With more than 6 years' experience, I understand the overseas friends' needs mostly, especially for the families who wish to take a worry-free, comfortable vocation ...
Thanks again for everything. Your ideas, suggestions, recommendations and efficient service were all much appreciated. I have already recommended you to many other people. I did not get around to completing the review form that was sent to me so please feel free to pass this email on to your supervisor, I would rate everything on your end a 5!
| Client: Karen (Female) | Age: 45-60 | Nationality: Canada |
| Tour Date: August 1, 2012 - August 21, 2012 | ||
| FeedBack Date: October 29, 2012 | ||
| Itinerary: 21 Days Beijing, Lhasa, Xian, Guilin, Longji, Longsheng, Yangshuo, Shanghai Tour | ||
Karen,
Thanks again for everything. Your ideas, suggestions, recommendations and efficient service were all much appreciated. I have already recommended you to many other people. I did not get around to completing the review form that was sent to me so please feel free to pass this email on to your supervisor, I would rate everything on your end a 5!
Karen
The Real Evaluation for the Destionation(s)
- Beijing
- Guilin
- Xian
- Lhasa
- Longsheng
- Longji
Guide
| Attitude & Services | 5
|
Very positive,friendly attitude. |
| Knowledge of Subjects | 5
|
Gerry was very knowledgeable ,answered all our questions. |
| Command of English | 5
|
he was totally fluent. |
| Flexibility | 5
|
Excellent. |
| Local Arrangements | 5
|
he even took us to the hospital when our daughter was sick. |
Attractions
| The Forbidden City | 5
|
amazing |
| Tiananmen Square | 5
|
excellent |
| Hutong Tour including the Bell Tower or the Drum Tower | 5
|
|
| The Mutianyu Great Wall(cable car up and slideway down) | 5
|
This was the highlight for our son. |
| Temple of Heaven | 5
|
|
| Panjiayuan Market | 5
|
Gerry was very patient with us. |
| Summer Palace with boat Cruise and the Garden of Virtue and Harmony | 5
|
Gerry took us where wewanted to go and was very polite. |
Restaurant
| Courtyard 7 Restaurant(Lunch) | 5
|
very good food |
| Xin Shuang Quan Restaurant(Lunch) | 5
|
Very good food. |
| Jin Ding Xuan Restaurant(Lunch) | 5
|
Hotel
| Sunworld Hotel Beijing | ||
| Location | 5
|
Hotel location was fantastic. |
| Service | 5
|
|
| Room Comfort | 5
|
Carpet needs replaceing. |
| Breakfast/Meals | 5
|
|
| Cleanliness | 5
|
Except carpet stained. |
