Karen's Feedback on 21-Day China Tour

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Thanks again for everything. Your ideas, suggestions, recommendations and efficient service were all much appreciated. I have already recommended you to many other people. I did not get around to completing the review form that was sent to me so please feel free to pass this email on to your supervisor, I would rate everything on your end a 5!
Client: (Female)Age: 45-60Nationality:Canada
Tour Date: August 1, 2012 - August 21, 2012 
FeedBack Date:October 29, 2012
Itinerary: 21 Days Beijing, Lhasa, Xian, Guilin, Longji, Longsheng, Yangshuo, Shanghai Tour

Karen,

Thanks again for everything. Your ideas, suggestions, recommendations and efficient service were all much appreciated. I have already recommended you to many other people. I did not get around to completing the review form that was sent to me so please feel free to pass this email on to your supervisor, I would rate everything on your end a 5!

Karen

The Real Evaluation for the Destionation(s)

  • Beijing
  • Guilin
  • Xian
  • Lhasa
  • Longsheng
  • Longji
Guide
Attitude & Services5 Very positive,friendly attitude.
Knowledge of Subjects5 Gerry was very knowledgeable ,answered all our questions.
Command of English5 he was totally fluent.
Flexibility5 Excellent.
Local Arrangements5 he even took us to the hospital when our daughter was sick.
Attractions
The Forbidden City5 amazing
Tiananmen Square5 excellent
Hutong Tour including the Bell Tower or the Drum Tower5
The Mutianyu Great Wall(cable car up and slideway down)5 This was the highlight for our son.
Temple of Heaven5
Panjiayuan Market5 Gerry was very patient with us.
Summer Palace with boat Cruise and the Garden of Virtue and Harmony5 Gerry took us where wewanted to go and was very polite.
Restaurant
Courtyard 7 Restaurant(Lunch)5 very good food
Xin Shuang Quan Restaurant(Lunch)5 Very good food.
Jin Ding Xuan Restaurant(Lunch)5
Hotel
Location5 Hotel location was fantastic.
Service5
Room Comfort5 Carpet needs replaceing.
Breakfast/Meals5
Cleanliness5 Except carpet stained.