Karen's Feedback on 21-Day China Tour

I am lucky enough to join in China Highlights team being a Travel Advisor. With more than 6 years' experience, I understand the overseas friends' needs mostly, especially for the families who wish to take a worry-free, comfortable vocation ...

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Thanks again for everything. Your ideas, suggestions, recommendations and efficient service were all much appreciated. I have already recommended you to many other people. I did not get around to completing the review form that was sent to me so please feel free to pass this email on to your supervisor, I would rate everything on your end a 5!
Client: (Female) Age: 45-60 Nationality: Canada
Tour Date: August 1, 2012 - August 21, 2012  
FeedBack Date: October 29, 2012
Itinerary: 21 Days Beijing, Lhasa, Xian, Guilin, Longji, Longsheng, Yangshuo, Shanghai Tour

Karen,

Thanks again for everything. Your ideas, suggestions, recommendations and efficient service were all much appreciated. I have already recommended you to many other people. I did not get around to completing the review form that was sent to me so please feel free to pass this email on to your supervisor, I would rate everything on your end a 5!

Karen

The Real Evaluation for the Destionation(s)

  • Beijing
  • Guilin
  • Xian
  • Lhasa
  • Longsheng
  • Longji
Guide
Attitude & Services 5 Very positive,friendly attitude.
Knowledge of Subjects 5 Gerry was very knowledgeable ,answered all our questions.
Command of English 5 he was totally fluent.
Flexibility 5 Excellent.
Local Arrangements 5 he even took us to the hospital when our daughter was sick.
Attractions
The Forbidden City 5 amazing
Tiananmen Square 5 excellent
Hutong Tour including the Bell Tower or the Drum Tower 5
The Mutianyu Great Wall(cable car up and slideway down) 5 This was the highlight for our son.
Temple of Heaven 5
Panjiayuan Market 5 Gerry was very patient with us.
Summer Palace with boat Cruise and the Garden of Virtue and Harmony 5 Gerry took us where wewanted to go and was very polite.
Restaurant
Courtyard 7 Restaurant(Lunch) 5 very good food
Xin Shuang Quan Restaurant(Lunch) 5 Very good food.
Jin Ding Xuan Restaurant(Lunch) 5
Hotel
Location 5 Hotel location was fantastic.
Service 5
Room Comfort 5 Carpet needs replaceing.
Breakfast/Meals 5
Cleanliness 5 Except carpet stained.