Min's Feedback on 13-Day China Tour
- Karen Yang
- Language: English
I am lucky enough to join in China Highlights team being a Travel Advisor. With more than 6 years' experience, I understand the overseas friends' needs mostly, especially for the families who wish to take a worry-free, comfortable vocation ...
|Client: Min Ask Min about her/his experience||Age: Unknown||Nationality: Malaysia|
|Tour Date: May 2, 2012 - May 14, 2012|
|FeedBack Date: May 23, 2012|
|Itinerary: 13 Days Hong Kong, Guilin, Chongqing, Yangtze, Yichang, Shanghai, Beijing Tour|
We have enjoyed our tour and finally returned home safely with lots of memories.
The tour itinerary was most suitable for our pace. Your guides all gave good service especially Kobe Chen ( Guilin ) and Tom ( Beijing ) were outstanding . They were very fluent in english and knows the geography / history of areas very well, more impressively they were able to engage and involved us in building up good long- term relationship with clients. We would certainly use them again the next time we visit.
The entire tour was a great experience but Guilin and Beijing exceeded expectations from arrival to departure. We would love to stay at least a night if not longer at Yangzhou when we next visit Guilin.
The Yangtze cruise on the' Yangtze gold I ' would have exceeded expectations but for the room location.
So if not for the disappointment the cruise could have been our high point too for the scenery on the cruise route was breath taking at times.
Of course, Karen your help and prompt service even going out of your way to service us during the cruise was most comforting. Thank you very much for your assistance before, during and after the tour. The mobile phone was a great help and convenience.
We will be happy to act as referees for china highlight tours and prospective customers.
The Real Evaluation for the Destionation(s)
|Attitude & Services||5||eager to please the client Great servince|
|Knowledge of Subjects||5||very impressive of knowleage|
|Command of English||5||all of the best guide during the 13days tours|
|Flexibility||5||helped to recommed good dinning place|
|Local Arrangements||5||went out of way to drive birdnest and water cube|
|Summer Palace||5||imprssed by the historical personality|
|The Forbidden City||5||awesome building|
|Hutong Tour in Xicheng District||5||loved the richshaw tour|
|Tiananmen Square||5||rich in history|
|Temple of Heaven||5||a must see|
|The Mutianyu Great Wall(with round way cable car)||5||what a feet of engerneering|
|Beijing Ba Guo Bu Yi Restaurant(Lunch)||5||Great food|
|Courtyard 7 Restaurant(Lunch)||5||good food|
|Xin Shuang Quan Restaurant(Lunch)||5||pleasant dinning spot|
|Location||5||walking distreet to walk and shopping|
|Service||5||servince always helpful|
|Room Comfort||5||room and lobby well appointed|
|Cleanliness||5||Good house keeping|