Min's Feedback on 13-Day China Tour

I am lucky enough to join in China Highlights team being a Travel Advisor. With more than 6 years' experience, I understand the overseas friends' needs mostly, especially for the families who wish to take a worry-free, comfortable vocation ...

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The entire tour was a great experience but Guilin and Beijing exceeded expectations from arrival to departure. We would love to stay at least a night if not longer at Yangzhou when we next visit Guilin.
Client: Ask Min about her/his experience Age: Unknown Nationality: Malaysia
Tour Date: May 2, 2012 - May 14, 2012  
FeedBack Date: May 23, 2012
Itinerary: 13 Days Hong Kong, Guilin, Chongqing, Yangtze, Yichang, Shanghai, Beijing Tour

Hi Karen,

We have enjoyed our tour and finally returned home safely with lots of memories.

The tour itinerary was most suitable for our pace. Your guides all gave good service especially Kobe Chen ( Guilin ) and Tom ( Beijing ) were outstanding . They were very fluent in english and knows the geography / history of areas very well, more impressively they were able to engage and involved us in building up good long- term relationship with clients. We would certainly use them again the next time we visit.

The entire tour was a great experience but Guilin and Beijing exceeded expectations from arrival to departure. We would love to stay at least a night if not longer at Yangzhou when we next visit Guilin.

The Yangtze cruise on the' Yangtze gold I ' would have exceeded expectations but for the room location.

So if not for the disappointment the cruise could have been our high point too for the scenery on the cruise route was breath taking at times.

Of course, Karen your help and prompt service even going out of your way to service us during the cruise was most comforting. Thank you very much for your assistance before, during and after the tour. The mobile phone was a great help and convenience.

We will be happy to act as referees for china highlight tours and prospective customers.

Regards

Mc Tan

The Real Evaluation for the Destionation(s)

  • Beijing
  • Shanghai
  • Chongqing
  • Guilin
Guide
Attitude & Services 5 eager to please the client Great servince
Knowledge of Subjects 5 very impressive of knowleage
Command of English 5 all of the best guide during the 13days tours
Flexibility 5 helped to recommed good dinning place
Local Arrangements 5 went out of way to drive birdnest and water cube
Attractions
Summer Palace 5 imprssed by the historical personality
The Forbidden City 5 awesome building
Hutong Tour in Xicheng District 5 loved the richshaw tour
Tiananmen Square 5 rich in history
Temple of Heaven 5 a must see
The Mutianyu Great Wall(with round way cable car) 5 what a feet of engerneering
Restaurant
Beijing Ba Guo Bu Yi Restaurant(Lunch) 5 Great food
Courtyard 7 Restaurant(Lunch) 5 good food
Xin Shuang Quan Restaurant(Lunch) 5 pleasant dinning spot
Hotel
5
Location 5 walking distreet to walk and shopping
Service 5 servince always helpful
Room Comfort 5 room and lobby well appointed
Breakfast/Meals 5 Good food
Cleanliness 5 Good house keeping