John's Feedback on 9-Day China Tour

I am lucky enough to join in China Highlights team being a Travel Advisor. With more than 6 years' experience, I understand the overseas friends' needs mostly, especially for the families who wish to take a worry-free, comfortable vocation ...

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We really enjoyed obtaining insights about everyday Chinese life, and culture. We booked our trip to see traditional historic sights (Forbidden City, Terracotta Warriors, etc.), but are also very interested in China's present and future. We really appreciated when guides recommended local restaurants, neighbourhoods, arts and culture.
Client: Age: Unknown Nationality: Canada
Tour Date: September 10, 2012 - September 18, 2012  
FeedBack Date: October 11, 2012
Itinerary: 9 Days Beijing, Xian, Shanghai, Hong Kong Tour

Hi Karen,

We really enjoyed obtaining insights about everyday Chinese life, and culture. We booked our trip to see traditional historic sights (Forbidden City, Terracotta Warriors, etc.), but are also very interested in China's present and future. We really appreciated when guides recommended local restaurants, neighbourhoods, arts and culture.

All of our tour guides are very good, Ivy is an exceptional, very well organized, spontanieously recommending suggestions to make our trip more enjoyable and full of many insights. Adrian (Beijing) is a very knowledgable, interesting and enjoyable tour guide, who made many good recommendations for extra sights to see, and was flexible in planning our tour. Kris (Shanghai) has a pleasant personality, and made many efforts to accomodate our interests. We appreciated her flexibility.

We love all on the itinerary (Great Wall,798 District, Terracotta Warriors, City wall, Pearl TV Tower; Xitang Water town and Shanghai Urban Planning Exhibition), also quite like Houhai, Muslim Quarter and Tianzifang recommended by our guides.

Also the hotels are in good locations in all cities, and the one in Xian (Grand Noble Hotel) was the most memorable-- excellent food at breakfast and nice decor.

However, in terms of transportation - on two occasions we had lengthy delays at airports waiting for flights - we lost two days on our trip at the airport. Although this is not the company's fault, we would suggest looking at the 'on time' record of flights.

Thanks again for your great help.

John and Karen

The Real Evaluation for the Destionation(s)

  • Beijing
  • Shanghai
  • Xian
  • Hangzhou
Guide
Attitude & Services 5 WOW, We both really liked Adrian
Knowledge of Subjects 5 WOW, Adrian is very knowledgeable
Command of English 5 WOW,we understood Adrian perfectly
Flexibility 5 WOW, Adrian was very flexible
Local Arrangements 5 WOW, adrian gave us an enjoyable tour
Attractions
The Forbidden City 5
Hall of Clocks and Watches 5
Hutong Tour in Xicheng District 5 we really like visiting house, and also the Xicheng district
Tiananmen Square 5
Temple of Heaven 5
The Mutianyu Great Wall(with round way cable car) 5 we loved the great wall
Summer Palace 5 wow, very beautiful
Boat Ride in Summer Palace 5
798 Art District 5 we liked this district and very creative area
Restaurant
Courtyard 7 Restaurant(Lunch) 5
Xin Shuang Quan Restaurant(Lunch) 5
Xibei Restaurant(Lunch) 5
Hotel
5
Location 5
Service 5
Room Comfort 5
Breakfast/Meals 5
Cleanliness 5