Peter's Feedback on 15-Day China Tour

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The level of service was excellent and beyond any I have taken. The tour guides treated me with such respect and took care of me since I was travelling alone on my first trip to China. China Highlights guides have made my first trip to China's famed silk road a wonderful and memorable one.
Client: (Male) Ask Peter about his experience Age: 45-60 Nationality: United States
Tour Date: September 1, 2011 - September 15, 2011  
FeedBack Date: October 9, 2011
Itinerary: 15 Days Beijing, Xian, Dunhuang, Turpan, Urumqi, Kashgar, Shanghai Tour

Dear Ms. Coco,

Here is my completed service survey for my first tour to China and will not be my last. If you have any questions, please let me know.

On reflection this was the best tour itinerary for me. Great Wall, Suleiman Minarette in hTurpan, Id Kah Mosque in Kashi, Great Mosque in Xian were the most memorable attraction you visited.

Nurmuhammad ZUNUN was the most outstanding guide in my tour. He was kind, friendly, and he was excellent in handling any situations. He was very good company and made my visit to Turpan and Urumqi a memorable one. And Shirat who took his place for Urumqi was wonderful as well. I didn't have much time to see the shows recommended. I would have loved to see uygur's theater. I will on my next trip. The drivers provide a safe, comfortable experience. All the hotels and meals were up to standard and I enjoy Days Inn in Beijing most.

The level of service was excellent and beyond any I have taken. The tour guides treated me with such respect and took care of me since I was travelling alone on my first trip to China. China Highlights guides have made my first trip to China's famed silk road a wonderful and memorable one.

For suggestion, see Xianjiang for its history, scenery, and don't miss the restaurants in Turpan, Red Rose and the Orida Culture Restaurant in Kashi for its wonderful lunch-time concert of Uygur's music. I had a good time.

I will recommen your company to my friends or colleagues for your trustworthiness, the value for the money, you are very dependable, flexible and the tour guides are so personable and willing to help.

Peter

The Real Evaluation for the Destionation(s)

  • Beijing
  • Shanghai
  • Xian
  • Urumqi
  • Dunhuang
  • Kashgar
  • Turpan
Guide
Attitude & Services 5 good knowlealge
Knowledge of Subjects 5
Command of English 5
Flexibility 5
Local Arrangements 5
Attractions
Temple of Heaven 5 good
The Mutianyu Great Wall(with round way cable car) 5 excellent
The Forbidden City 5 beyond my expectations
Treasure Houses 5 ok
Tiananmen Square 5 nice
Hutong Tour in Dongcheng District 5 the guide was wonderful
Lama Temple 5 love it
Summer Palace with boat Cruise and the Garden of Virtue and Harmony 5 beautiful and the show was great
Restaurant
Xin Shuang Quan Restaurant(Lunch) 5 very good
Yizhan Restaurant(Lunch) 5 nice, good food
Jin Ding Xuan Restaurant(Lunch) 5 excellent!
Hotel
5 very good location
Location 5 good service
Service 5 very nice + comforctable
Room Comfort 5 very tasty + filling
Breakfast/Meals 5 very neat + clean
Cleanliness 5 polite + helpful