Vyvyan's Feedback on 4-Day China Tour

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In Beijing, our guide Gerry, was excellent. His command of English language is wonderful. He was very thorough in explaining things and he was very patient. He and his assistant, Crystal were always making sure our group was together. Gerry did an excellent job from start to finish.
Client: Age: Unknown Nationality: United States
Tour Date: June 18, 2013 - June 21, 2013  
FeedBack Date: June 25, 2013
Itinerary: 4 Days Shanghai, Beijing Tour

Dear Coco,

My group is back in the U.S. now except for two who extended their vacation to the Yangtse River Cruise.

I would like to thank you for your excellent handling of our Shanghai and Beijing tours. We had a wonderful time.

Our guide in Shanghai, Miko did a superb job considering that our group was a large one. The only problem was that the luggages of the two passengers that was going to the Pudong airport after the tour in shanghai was mistakenly put in the other van instead of in our coach van. I had to pay extra 400 yuan for them to tranfer it to the Pudong airport. My only suggestion is that there should have been two guides assigned for this big number of people. Half were lost in the Yuyuan garden, I was one of them. We were not able to enter the garden. However, I admire Miko, she did her best.

In Beijing, our guide Gerry, was excellent. His command of English language is wonderful. He was very thorough in explaining things and he was very patient. He and his assistant, Crystal were always making sure our group was together. Gerry did an excellent job from start to finish.

We would surely keep you in mind next time we make plans to visit Asia again.

Thank you very much.

Vyvyan Del Campo


Dear Coco,

We miss not meeting you. Me and my husband and my father would like to thank you and your company for giving us Gerry as our tour guide. He really took care of all of us until we all were able to check in at the airport. We enjoyed our tours, the food, the history, the artistic architecture. Gerry is very knowledgeable and fluent and able to convey China's history very well. I could remember having difficulty memorizing those different dynasties and dates in my high school years. I can also recall my readings of the Cultural Revolution.

Thank you. We talk highly of your company and are recommending it to our friends. We just wish they will have Gerry as their tour guide who was so patient and efficient.

Again, thanks to you and Gerry. Give him our regards!

James & Lolita Massengill & Ananias Condino


The Real Evaluation for the Destionation(s)

  • Beijing
  • Shanghai
Guide
Attitude & Services 5
Knowledge of Subjects 5
Command of English 5
Flexibility 5
Local Arrangements 5
Attractions
The Forbidden City 5
Summer Palace 5
Tiananmen Square 5
Xiushui Street 5
Temple of Heaven 5
The Mutianyu Great Wall(with round way cable car) 5
Exterior visit of Beijing Olympic Stadiums(Bird's Nest and Water Cube) 5
Restaurant
Roasted Duck at Fangzhuang(Dinner) 5
Jin Ding Xuan Restaurant(Lunch) 5
Xin Shuang Quan Restaurant 5
Xin Shuang Quan Restaurant(Lunch) 5
Houhai Hutong 44th Kitchen(Dinner) 4
Hotel
Location 5
Service 5
Room Comfort 5
Breakfast/Meals 5
Cleanliness 5