Bonita's Feedback on 14-Day China Tour

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Leo and Jerry. They made us feel that they enjoyed spending time with us and that they would do anything to make our experience as good as possible. They were genuine in their desire to tell us everything we wanted to know about China and the lives of Chinese people. Leo particularly went beyond what was expected and spent time trying to resolve the problem we were experiencing with our phone.
Client: (Female) Ask Bonita about her experience Age: 45-60 Nationality: Australia
Tour Date: January 7, 2013 - January 20, 2013  
FeedBack Date: February 15, 2013
Itinerary: 14 Days Beijing, Shanghai, Huangshan, Hangzhou, Guilin, Yangshuo, Hong Kong Tour

Leo and Jerry. They made us feel that they enjoyed spending time with us and that they would do anything to make our experience as good as possible. They were genuine in their desire to tell us everything we wanted to know about China and the lives of Chinese people. Leo particularly went beyond what was expected and spent time trying to resolve the problem we were experiencing with our phone.

The Real Evaluation for the Destionation(s)

  • Beijing
  • Shanghai
  • Guilin
  • Hangzhou
  • Huangshan
  • Longsheng
Guide
Attitude & Services 5 very agreeable,punctual,polite,respectful and keen to please us.
Knowledge of Subjects 5 Absolutely amazing.Leo seemed to be able to answer every question we asked.his knowledge of detail ...read moreis impeccable.
Command of English 5 very easy to understand him and he understand us.
Flexibility 5 very accomodating of our needs.added walk up top of jinshan park.
Local Arrangements 5
Attractions
The Forbidden City 5
Temple of Heaven 5
Tiananmen Square 5
The Mutianyu Great Wall 5 The highlight of our time in BeiJing.
The Mutianyu Great Wall(with round way cable car) 5 WOW.How lucky to have such a beautiful day for my sofh birthday.clear blue shies and amazing views ...read morewithout the crowds.
Exterior visit of Beijing Olympic Stadiums(Bird's Nest and Water Cube) 5
Hutong Tour in Dongcheng District 5 local hutong guide much harder to understand.
Restaurant
Free As A Bird Restaurant(Lunch) 5
Roasted Duck at Fangzhuang(Dinner) 5 Really important to have guide assist in understanding menu order+communicating with waiter.
Xin Shuang Quan Restaurant(Lunch) 5
Hotel
Location 5
Service 5
Room Comfort 5 Air conditioning was a little hot first night.
Breakfast/Meals 4
Cleanliness 5