Diego's Feedback on 1-Day China Tour

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Cable car and togoba that mixed to the magnificient of the great wall made it unique
Client: Ask Diego about her/his experience Age: Unknown Nationality: Italy
Tour Date: January 4, 2013 - January 4, 2013  
FeedBack Date: January 18, 2013
Itinerary: 1 Day Beijing Tour

Dear Coco

Whilst i thank you for your assistance to my,Matteo pls see below

Inviato da iDiegopad

Il giorno 12/gen/2013, alle ore 09:30, 'Coco Yang' ha scritto:

China Highlights Reference Number:YXL121204039 Your Travel Advisor: Ms. Coco Yang

Please do not remove the Reference Number from the email subject line in future correspondence. Thanks.

Dear Mr. Diego Bertuzzi,

I am writing to once again thank you for using our service for your China Tour. We are really interested in finding out about the highlights and also any problems that you might have had.

We'd be very grateful if you could take a few minutes to complete the following questions so that we can continue to improve our service and understand our customers better. If you prefer, you can just share your thoughts on your overall China experience. We read and value every customers feedback.

Thank you for helping us to improve our service.

What is your over-all impression of your China tour ? Please write “yes” between the brackets if you chose it to represent your idea.

Exceeded expectation ( ) Met expectation x Did not meet expectation ( )

What was the most memorable attraction(s) on the itinerary?

Great wall

Who was the most outstanding tour guide? Why?

Did the drivers provide a safe, comfortable experience?

Yespica

Were the hotels & meals up to standard? Which did you enjoy most?

We are trying to add extra WOW factor to our tours. Was there anything on you tour (big or small) that made you go “WOW!”?

Cable car and togoba that mixed to the magnificient of the great wall made it unique

Do you have any comments about your time in China, and do you have any special suggestions you'd like to pass on to other travelers?

Would you recommend our company to your friends?

Yespica

Can we publish your reviews online to benefit other travellers?

Yes

Only your first name & nationality is shown. E.g. Bob from USA

Yespica

We sometimes receive requests from potential customers who would like to speak with a previous customer. Would you be willing for us to provide your name and contact details as a reference? (We will never divulge your name or contact details to anyone else without your prior permission.) If you answered YES to the above, please provide your preferred contact method (Email address and/or Phone Number).

Yes email pls

Do you have any nice photos we could consider publishing?

Yes will forward you on a separate mail

Thank you! We appreciate your feedback.

The Real Evaluation for the Destionation(s)

  • Beijing
Guide
Attitude & Services 5
Knowledge of Subjects 5
Command of English 5
Flexibility 5
Local Arrangements 5
Attractions
The Forbidden City 5
The Mutianyu Great Wall 5 this is amazing
The Mutianyu Great Wall(cable car up and slideway down) 5
Restaurant
Xin Shuang Quan Restaurant(Lunch) 5