Shawn's Feedback on 13-Day China Tour

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We had an amazing time in China and would like to thank you & China Highlights for organising everything. You always responded to my emails within 24 hours and made some very useful suggestions regarding the itinerary, time required in each city and hotels.
Client: (Male) Age: 30-45 Nationality: United Kingdom
Tour Date: September 10, 2013 - September 22, 2013  
FeedBack Date: September 25, 2013
Itinerary: 13 Days Beijing, Xian, Chengdu, Guilin, Yangshuo, Shanghai Tour

Hi Coco,

We had an amazing time in China and would like to thank you & China Highlights for organising everything. You always responded to my emails within 24 hours and made some very useful suggestions regarding the itinerary, time required in each city and hotels.

I would like to single out the guide we had in Beijing (Rachel) as being particularly good. Not only did she provide a lot of detailed information about each attraction she also suggested the best places to take photographs and was always offering to take photos of us. On top of this she actually bought us some fresh fruit each morning when she met us at the hotel. It is the little things like this that make a big difference to the holiday. All of the other guides were good but not quite up to the standards that Rachel set.

The Real Evaluation for the Destionation(s)

  • Beijing
  • Shanghai
  • Guilin
  • Chengdu
  • Xian
  • Yangshuo
  • Longsheng
Guide
Attitude & Services 5 throughout our stay rachel has been a wonderful guide +has made us feel very welcome.
Knowledge of Subjects 5 excellent- knowledge of all attractiousvisited
Command of English 5 excellent-and tought us some chinese as well
Flexibility 5 excellent-happy to visit our needs at all times.
Local Arrangements 5 very well managed on all trips .thank you
Attractions
Hutong Tour+food market+Nanluo ancient lane 5 local guide in hutong gave good information,fantastic organisation by rachel.
Temple of Heaven 5
The Mutianyu Great Wall 5 amazing experience we loved the toboggon,rachel gave lots of good information
The Mutianyu Great Wall(with round way cable car) 5
Summer Palace 5 beautiful long corridor
Boat Ride in Summer Palace 5
798 Art District 5
Exterior visit of Beijing Olympic Stadiums(Bird's Nest and Water Cube) 5 really interesting to see as we had been to the olympic stadium in London
The Forbidden City 4.5 we have never seen so many people
Tiananmen Square 4.5
Restaurant
Xin Shuang Quan Restaurant(Lunch) 5 very good fish
Jin Ding Xuan Restaurant(Lunch) 4
Free As A Bird Restaurant(Lunch) 4.5
Hotel
Location 5
Service 5
Room Comfort 5
Breakfast/Meals 4 struggled sloghtly with buffel as one person requened vegetarian option
Cleanliness 5