Odd's Feedback on 17-Day China Tour

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We were very pleased by your – and the guides – performance! I have already recommended you to a friend travelling to China, but that was on only a few days’ notice so I am not sure if he contacted you.
Client: Age: Unknown Nationality: Norway
Tour Date: September 6, 2013 - September 22, 2013  
FeedBack Date: October 11, 2013
Itinerary: 17 Days Beijing, Tianjin Tour

Hi Elaine

After 3 different attempts to come the China, I will be arriving on the 10th of October 13,.. Yea ! I appreciated the very professional support from Ruby throughout this process. I used the word process because I had to cancel twice, so I was concerned that I would not get professional service on the 3rd attempt. I was wrong, Ruby was helpful, provide insights about China, professional, and prompt with all of her efforts on my behalf. I feel Chinahighlights have an excellent employee. Thanks for having her handle my account.

Jim Shupenis

The Real Evaluation for the Destionation(s)

  • Beijing
  • Tianjin
Guide
Attitude & Services 5
Knowledge of Subjects 5
Command of English 5
Flexibility 5
Local Arrangements 5
Attractions
The Forbidden City 4 very busy
Tiananmen Square 4
Hutong Tour in Dongcheng District 5
Restaurant
Pecking Duck Private Kitchen(Lunch) 5 very good and quiet.
Courtyard 7 Restaurant(Lunch) 5 excellent.
Hotel
Service 4
Room Comfort 4
Breakfast/Meals 4
Cleanliness 4
5
Location 5
Service 5
Room Comfort 5
Breakfast/Meals 5
Cleanliness 5