Testimonials from Australia

Well, Karen, we both feel the organisation and management of China Highlights is excellent. The weeks of email contact and preparation with you before we left were really good-and very reassuring. Your prompt response to our queries was also excellent. It was SO wonderful to have your Tour Guides, with smiling faces, at each and every airport- and also the comfort when they took us right up to the Check In desk on departure, as we were in unknown territory with virtually no knowledge of the written or spoken language.

ALL your Tour Guides were highly intelligent, well educated, very caring, conscientious and flexible. The cars were great, as were all the drivers. Congratulations to them all. The drivers were SO patient and we never felt concerned about our safety in all the traffic and miles that we travelled.

We have to say, though, that Foster from Guilin really topped the list- he was just brilliant, and we felt we had a friend caring for us. We also feel that the Bravo Hotel in ...more

• Booking code: 61008-Y60403083
• Client's information: Sheila Iris, Australia
• Tour Starting Date: October 8, 2006
• Tour Itinerary: 26 Days Beijing,Xi'an,Hangzhou,Suzhou,Shanghai,Yangtze,Chongqing,Guilin,Yangshuo,Hong Kong Tour
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Dear Mr. Victor (Owner of China Highlights),
We recently used your travel services to book a tour package trip to China. The purpose of this letter is to let you know about the outstanding support and service we had received from Angela Gong, who represented your company, China Highlights, and accompanied us throughout our eleven day trip.

Angela really made our trip exceptional in every way, from explaining the Chinese culture and tradition, to patiently answering all of our questions and assisting us at the different airports we journeyed through along the way. Angela has given us the five star services beyond her call of duty. Angela's high energy, caring personality, professional attitude and sincere kindness were an unexpected additional benefit that made our journey a "trip of a lifetime".

Angela's customer service skills are not only superb; she is a caring and compassionate person who would be a valuable asset to your company and a rising star in the travel industry. We wish ...more

• Booking code: CHTGP-10B-60829
• Client's information: TAMERA LORA, Australia
• Tour Starting Date: September 8, 2006
• Tour Itinerary: 11 Days China Brilliant Tour
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Dear Elaine
Our two days in Beijing were packed full of sight-seeing. Given the limited time we had, I thought that our guide, Sean covered everything we asked to see in a very efficient way but without us ever feeling like we had been rushed through the places we visited. He was friendly and knowledgeable and made out stay very enjoyable.

I think China Highlights did everything they could to ensure that we saw everything we wanted to see. I just wish our travel itinerary had allowed us more time in Beijing to spend more time at the wonderful places we visited. Thank you for making our stay such a pleasant one.

Karrie Hartin

• Booking code: 60905-E60901002
• Client's information: Kerrie, Australia
• Tour Starting Date: September 5, 2006
• Tour Itinerary: Classic Beijing-One day SIC
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Thank you for what was a magnificent experience of China. The service you provided was absolutely outstanding. Making bookings via the internet always carries some degree of uncertainty. However, my experience with you and China Highlights has been unfailingly satisfactory at all times. The personalized service has been excellent at every stage - from bookings through to the guides who met us and escorted us and all the arrangements for transport, accommodation and itinerary.

We carry very happy memories of a wonderful visit to China and thank you for making this possible. You have demonstrated a strong ethic of providing the highest quality of service.

Best wishes. Thanks Elaine

• Booking code: 60629-E60223003
• Client's information: GREGORY MCMAHON, Australia
• Tour Starting Date: June 29, 2006
• Tour Itinerary: 8 Days Shanghai and Yangtze Cruise Tour
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We had a great time not knowing what to expect in China we were thrilled with our decision to come and visit your beautiful country.The tour was very well organized and the hotels were top quality and all the staff very helpful, the food we had during the tour was excellent.The tour guide we had in Beijing was absolutely fantastic and was prepared to change the itinerary when and where we all agreed it was needed. She gave us tips on markets etc that we visited on her day off and wrote the address etc on a card to give to the taxi drivers.

The only thing that we were not happy with were the beds in the hotels they were very hard but you cannot do much about this and with the help of hotel staff and extra bedding we were fine.

• Booking code: 60130-E50923015
• Client's information: margaret, Australia
• Tour Starting Date: January 30, 2006
• Tour Itinerary: 15 Days Beijing,Xi'an,Guilin Tour
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