Banoo's Feedback on 9-Day China Tour
|Client: Banoo||Age: Unknown||Nationality: United States|
|Tour Date: September 21, 2010 - September 29, 2010|
|FeedBack Date: October 25, 2010|
|Itinerary: 9 Days Beijing, Xian, Shanghai Tour|
I have had a chance to poll my companions and complete the survey. I would like to add that you were exceptionable throughout the booking process with the many questions we had. A good start to the whole 'China Highlights' experience. This is what we have for you......keep up the good work!
Yes, this is the best tour itinerary …for the time we had. The most memorable attraction you visitedGreat Wall and Terracotta Warriors.
All the tour guides were good…Summer was more knowledgeable and offered information on sites. All the meals were amazing…except for one in Xian. We love spicy food and we were pleasantly surprised by the meals!
We enjoyed shopping in all 3 cities.…I feel you should also provide visitors with information on popular street markets, etc instead of just the silk/pearl shops….along the lines of ‘Silk Street Market’…a popular tourist haunt.
we did enjoy your guides…all extremely pleasant and likeable. Aside from the attractions, I believe the other ‘WOW’ factor were your staff!
We will recommend your company to own friends and colleagues. We would like to see you add a visit to the French Quarter’ in Shanghai….we have been told it is worth a visit. The Hutong tour with visit to the courtyard house should be offered as an optional excursion. Enjoyed the rickshaw ride through the alleys, however the courtyard house was a disappointment.
Customer Comment & Rating
|Delia Xie||"I have had a chance to poll my companions and complete the survey. I would like to add that you were exceptionable throughout the booking process with the many questions we had. A good start to the whole 'China Highlights' experience. This is what we have for you......keep up the good work! "|
The Real Evaluation for the Destionation(s)
|Attitude & Services||5||Wonderful.|
|Knowledge of Subjects||5||Very good.|
|Command of English||5||Very good.|
|Local Arrangements||5||Very good.|
|The Forbidden City||5||Very well organized.|
|Hutong Tour in Xicheng District||3.5||Similar to what we have back home.|
|Temple of Heaven||5|
|The Mutianyu Great Wall(with round way cable car)||5|
|Courtyard 7 Restaurant(Lunch)||5|
|Roasted Duck at Fangzhuang(Dinner)||5|
|Xin Shuang Quan Restaurant(Lunch)||5|
|Beijing Ba guo bu yi Restaurant(Lunch)||5|
|Room Comfort||4||According did not work.|
|Attitude & Services||4|
|Knowledge of Subjects||4|
|Command of English||5|
|Shanghai Urban Planning Exhibition Hall||5|
|The Shanghai World Financial Center||5|
|Old Shanghai Restaurant(Lunch)||4|
|The Bund Hotel Shanghai|
|Attitude & Services||5||Wow.|
|Knowledge of Subjects||5|
|Command of English||5|
|The Terracotta Warriors and Horses||5|
|Big Wild Goose Pagoda||5|
|A Wa Shan Zhai Restaurant(Qinling Branch)(Lunch)||3|
|Qianzhou Restaurant(Xiao Yanta Branch)(Lunch)||4|
|Bell Tower Hotel Xian|