John's Feedback on 3-Day China Tour

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Our tour guide Diana was wonderful. She provided interesting & detailed information on history for the different historic places we visited. She answered questions on Chinese life, customs, laws and whatever we questioned her on.
Client: Ask John about her/his experienceAge: UnknownNationality:United Kingdom
Tour Date: April 21, 2014 - April 23, 2014 
FeedBack Date:June 9, 2014
Itinerary: 3 Days Beijing, Tianjin Tour

Dear Nancy,

Thank you for asking how we enjoyed our tour with China Highlights.

Our overall impression: Fantastic! The service provided was excellent. Our tour guide Diana was wonderful. She provided interesting & detailed information on history for the different historic places we visited. She answered questions on Chinese life, customs, laws and whatever we questioned her on. Our driver was reliable & drove safely. He delivered us to each destination with no fuss. we were never left standing & waiting for long.

We have recommended your company to everyone.

Kate & John

The Real Evaluation for the Destionation(s)

  • Beijing
Guide
Attitude5
Service5
Knowledge of Subjects5
Communication skills5
Command of English5
Flexibility5
Local Arrangements5
Attractions
Temple of Heaven5
The Mutianyu Great Wall(with round way cable car)5
The Forbidden City5
Tiananmen Square5
Restaurant
Xin Shuang Quan Restaurant(Lunch)5
Courtyard 7 Restaurant(Lunch)5
Hotel
Location4
Service3
Room Comfort3
Breakfast/Meals3
Cleanliness3