JUDITH's Feedback on 23-Day China Tour

  • LILY
  • Language: English

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Lily handled these all with great timing and help. During our trip we required extra train tickets which she arranged very promptly, then John and I decided to change an overnight train trip to a flight and Lily meet with us after hours and arranged this for us along with suitable accommodation. Her follow up to ensure our trip was going as planned was very much appreciated.
Client: Ask JUDITH about her/his experience Age: Unknown Nationality: Australia
Tour Date: June 3, 2014 - June 25, 2014  
FeedBack Date: June 30, 2014
Itinerary: 23 Days Hong Kong, Beijing, Xian, Chongqing, Yangtze, Yichang, Shanghai, Guilin, Yangshuo, Kunming, Lijiang Tour

we have just returned from our trip to China and want to thank Lily for her wonderful service both prior and during our trip. Prior to our trip Lily was very helpful and understanding as I constantly asked questions and made multiple changes and updates to our trip. Lily handled these all with great timing and help. During our trip we required extra train tickets which she arranged very promptly, then John and I decided to change an overnight train trip to a flight and Lily meet with us after hours and arranged this for us along with suitable accommodation. Her follow up to ensure our trip was going as planned was very much appreciated.

The Real Evaluation for the Destionation(s)

  • Guilin
  • Yangtze
Guide
Attitude 5
Service 5
Knowledge of Subjects 5
Command of English & communication skills 5
Have our sign/logo when met at the airport 5
Flexibility 5
Arrangements 5
Attractions
Reed Flute Cave 5
Hotel
Location 5
Service 5
Room Comfort 5
Breakfast/Meals 5
Cleanliness 5