Nansie's Feedback on 8-Day China Tour
|Client: Nansie Ask Nansie about her/his experience||Age: Unknown||Nationality: United States|
|Tour Date: December 28, 2013 - January 4, 2014|
|FeedBack Date: January 15, 2014|
We just arrived home last night after extending our stay in Hong Kong. I wanted to report back to you as soon as possible on the results of our trip. Please feel free to use my comments in any publicity for your company.
After finding your company on the internet and reading the reviews, I felt good about booking through you. I was still a bit skeptical that the trip would actually meet our expectations, just because we have travelled quite a bit and know what we like. Well, everything about your tour surpassed our expectations. The guides in each city were fantastic (we were especially partial to Rachel in Beijing just because she was so sweet and connected well with our family). The planning and communicating with you (Christy) was always detailed and professional. The pace and variety of the tours were just right for our family of four, with two teenage daughters. Plenty of physical activity, but so much history and culture too. The fact that we truly had a guide and driver/van completely to ourselves gave us flexibility in our schedule and the guides were always sensitive to our needs. We loved the fact that we didn’t need to carry much cash since a lot of meals were included, that all of our flights within China were booked and ticketed for us, and that we could leave our belongings in the van when they weren’t needed.
It was so wonderful to enjoy all of the local cuisine with our guides’ help in ordering at restaurants. We would never have been able to do this type of trip on our own, due to our lack of speaking Chinese. The guides were able to take us to local restaurants and neighborhoods, giving us independence, but still “watching out for” our needs. The “loaner” mobile phone is an excellent idea too. Even though we didn’t need to use it, it gave us a very secure feeling knowing we could get a hold of you or our guides if we needed to. Finally, we were very pleased with the caliber of the hotels we stayed at. You can’t always be sure when booking your own hotels if they will live up to their promises, but we were very satisfied with your company’s choices.
I’m enclosing some pictures from our trip for you to use as you like. I will highly recommend your tour to anyone interested and definitely hope to return sometime and see more areas in China.
Please give our best to each of our guides, Rachel, Jing and Sara, and let Rachel know we would love to hear from her