Richard's Feedback on 14-Day China Tour

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I would like to congratulate you on employing such a wonderful young woman as Sunny Xie. Her service has always been so quick and very precise and easy to understand. Although some of my clients have been a little difficult and demanding and kept changing their mind Ms Sunny always cheerfully and willing made the changes and helped with suggestions.
Client: Age: Unknown Nationality: New Zealand
Tour Date: August 31, 2014 - September 13, 2014  
FeedBack Date: July 31, 2014
Itinerary: 14 Days Beijing, Xian, Shanghai Tour

Dear Elaine

I would like to congratulate you on employing such a wonderful young woman as Sunny Xie. Her service has always been so quick and very precise and easy to understand. Although some of my clients have been a little difficult and demanding and kept changing their mind Ms Sunny always cheerfully and willing made the changes and helped with suggestions.

As a company I feel very secure that my clients will have a wonderful trip and that their experience will reflect positively on my business and this is thanks to both Sunny and China Highlights professionalism.

I look forward to building my business further with China Highlights.

Regards Irene

The Real Evaluation for the Destionation(s)

  • Beijing
  • Xian
Guide
Attitude 5 adapted the biking to provide interesting routes.Ordered range of different dishes so we can ...read moreexperience Chinese food.
Service 5
Knowledge of Subjects 5
Command of English & communication skills 5
Have our sign/logo when met at the airport 5
Flexibility 5
Arrangements 5
Attractions
Temple of Heaven 5
Hutong Tour in Xicheng District 5
Summer Palace with Boat Cruise and the Garden of Virtue and Harmony 5
The Juyongguan Great Wall 5
Restaurant
Courtyard 7 Restaurant(Lunch) 5
Chong Xue Villa Restaurant(Lunch) 5
Hotel
Location 5
Service 4
Room Comfort 4
Breakfast/Meals 4
Cleanliness 4
Location 5
Service 4
Room Comfort 5
Cleanliness 5