Richard's Feedback on 14-Day China Tour

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I would like to congratulate you on employing such a wonderful young woman as Sunny Xie. Her service has always been so quick and very precise and easy to understand. Although some of my clients have been a little difficult and demanding and kept changing their mind Ms Sunny always cheerfully and willing made the changes and helped with suggestions.
Client: Age: UnknownNationality:New Zealand
Tour Date: August 31, 2014 - September 13, 2014 
FeedBack Date:July 31, 2014
Itinerary: 14 Days Beijing, Xian, Shanghai Tour

Dear Elaine

I would like to congratulate you on employing such a wonderful young woman as Sunny Xie. Her service has always been so quick and very precise and easy to understand. Although some of my clients have been a little difficult and demanding and kept changing their mind Ms Sunny always cheerfully and willing made the changes and helped with suggestions.

As a company I feel very secure that my clients will have a wonderful trip and that their experience will reflect positively on my business and this is thanks to both Sunny and China Highlights professionalism.

I look forward to building my business further with China Highlights.

Regards Irene

The Real Evaluation for the Destionation(s)

  • Beijing
  • Xian
Guide
Attitude5 adapted the biking to provide interesting routes.Ordered range of different dishes so we can ...read moreexperience Chinese food.
Service5
Knowledge of Subjects5
Command of English & communication skills5
Have our sign/logo when met at the airport5
Flexibility5
Arrangements5
Attractions
Temple of Heaven5
Hutong Tour in Xicheng District5
Summer Palace with Boat Cruise and the Garden of Virtue and Harmony5
The Juyongguan Great Wall5
Restaurant
Courtyard 7 Restaurant(Lunch)5
Chong Xue Villa Restaurant(Lunch)5
Hotel
Location5
Service4
Room Comfort4
Breakfast/Meals4
Cleanliness4
Location5
Service4
Room Comfort5
Cleanliness5