Jacqueline's Feedback on 13-Day China Tour

The service Nora has provided for your company is excellent and I would recommend it highly to anyone else planning a trip to China. I hope the rest of our journey goes as well as the planning phase has started out to provide - many thanks to Nora.
Client: Ask Jacqueline about her/his experience Age: Unknown Nationality: United Kingdom
Tour Date: July 23, 2014 - August 4, 2014  
FeedBack Date: May 5, 2014

Dear Elaine,

Nora's mails implied that you would like feedback on the wonderful service she provided for us. She has been excellent. From our initial enquiry a few days ago, she was able to provide us with a really interesting itinerary for our trip with my two boys. When I asked about staying at a different hotel in Beijing she was able to provide me with an interesting choice of three different types within a very short period. And as you will have seen from the mail I just sent you, she was also able to adjust the quote when I realised that our plane was leaving so early in the morning, indicating where we could store our luggage and arrange for a driver to meet us.

The service she has provided for your company is excellent and I would recommend it highly to anyone else planning a trip to China. I hope the rest of our journey goes as well as the planning phase has started out to provide - many thanks to Nora.

Also I just wanted to comment on the excellent website you have built. It really stands out from other companies in being very modern, comprehensive, fun and captures a sense that you really offer a personalised package for visitors. From the experience I have had so far I can only say that this appears to be a true indication of how the company operate. Lets hope that all works out, but at least it started off on a good foot!

Wishing you all the best.

Jacqueline O'Reilly


Hi Nora

Many thanks for your mail.

We had a fantastic trip and all the tour guides were really super - all of them

It was a really super efficient and very friendly service that we much appreciated & would recommend to others

hope you are well

back to work now for me - but not so bad after a great holiday

all the best & thanks for all your hard work

jackie