Jacqueline's Feedback on 13-Day China Tour

I have many beautiful pictures on my wall. They are the places I've been always dreaming to go:The Grand Canyon, Great Barrier Reef, Taj Mahal, Pyramids, Maldives and so on. I look at them everyday and imagine myself there. What about you? ...

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The service Nora has provided for your company is excellent and I would recommend it highly to anyone else planning a trip to China. I hope the rest of our journey goes as well as the planning phase has started out to provide - many thanks to Nora.
Client: Ask Jacqueline about her/his experienceAge: UnknownNationality:United Kingdom
Tour Date: July 23, 2014 - August 4, 2014 
FeedBack Date:May 5, 2014
Itinerary: 13 Days Tokyo, Beijing, Pingyao, Xian Tour

Dear Elaine,

Nora's mails implied that you would like feedback on the wonderful service she provided for us. She has been excellent. From our initial enquiry a few days ago, she was able to provide us with a really interesting itinerary for our trip with my two boys. When I asked about staying at a different hotel in Beijing she was able to provide me with an interesting choice of three different types within a very short period. And as you will have seen from the mail I just sent you, she was also able to adjust the quote when I realised that our plane was leaving so early in the morning, indicating where we could store our luggage and arrange for a driver to meet us.

The service she has provided for your company is excellent and I would recommend it highly to anyone else planning a trip to China. I hope the rest of our journey goes as well as the planning phase has started out to provide - many thanks to Nora.

Also I just wanted to comment on the excellent website you have built. It really stands out from other companies in being very modern, comprehensive, fun and captures a sense that you really offer a personalised package for visitors. From the experience I have had so far I can only say that this appears to be a true indication of how the company operate. Lets hope that all works out, but at least it started off on a good foot!

Wishing you all the best.

Jacqueline O'Reilly


Hi Nora

Many thanks for your mail.

We had a fantastic trip and all the tour guides were really super - all of them

It was a really super efficient and very friendly service that we much appreciated & would recommend to others

hope you are well

back to work now for me - but not so bad after a great holiday

all the best & thanks for all your hard work

jackie


The Real Evaluation for the Destionation(s)

  • Beijing
  • Xian
  • Pingyao
Guide
Attitude5
Service5
Knowledge of Subjects5
Command of English & communication skills5
Have our sign/logo when met at the airport5
Flexibility5
Arrangements5
Attractions
The Forbidden City5
Tiananmen Square5
Hutong Tour in Dongcheng District5
Gaobeidian Village Kindergarten5
Exterior visit of Beijing Olympic Stadiums(Bird's Nest and Water Cube)5
The Mutianyu Great Wall(cable car up and tobaggan down)5
Temple of Heaven5
Summer Palace with Boat Cruise and the Garden of Virtue and Harmony5
798 Art District5
Restaurant
Free As A Bird Restaurant(Lunch)5
Xin Shuang Quan Restaurant(Lunch)5
Xibei Restaurant(Lunch)5 outstanding
Hotel
Location5
Service5
Room Comfort5
Breakfast/Meals4
Cleanliness4