Jose's Feedback on 19-Day China Tour
|Client: Jose||Age: Unknown||Nationality: Mexican|
|Tour Date: September 15, 2013 - October 3, 2013|
|FeedBack Date: October 7, 2013|
Thank you, Simon.
My wife and I enjoyed it a lot. Some comments and recommendations,
1. I want to specially recognize the professionalism and attitude of Pilar, our guide in Guilin. She was outstanding.
2. It will be worth to give the option to improve the places to have lunch. The flexibility of our guides helped us to enhance the menu and we happily covered the differences but it would be nice to have the option to improve the place.
3. Regarding the cruise, the Victoria ship that we had, compared with others that we saw in the river, seemed old. Service was excellent and we had the luck to negotiate an upgrade to a room with a very nice balcony.
I also want to thank you. I know you were closely supervising the solution of the few issues we had.