Willis's Feedback on 6-Day China Tour

I have used many travel agents before in all of these countries but have never come across one that pays as much attention to details of what I require as does Grace. She has gone above and beyond what I would expect someone to do in securing our trip and has really made us feel great about choosing China Highlights for our tour to Beijing and for any future tours.
Client: Ask Willis about her/his experience Age: Unknown Nationality: Hong Kong
Tour Date: October 15, 2010 - October 20, 2010  
FeedBack Date: September 17, 2010
Itinerary: 6 Days Hong Kong, Beijing, Xian Tour

Hi Angela,

I just wanted to complement Grace on the level of service encountered. I have lived in the United States, United Kingdom, and Hong Kong. I have used many travel agents before in all of these countries but have never come across one that pays as much attention to details of what I require as does Grace. She has gone above and beyond what I would expect someone to do in securing our trip and has really made us feel great about choosing China Highlights for our tour to Beijing and for any future tours. I hope she is commended for delivering such a high level of service to customers such as myself. Thanks for everything Grace!

Kind regards

W. Kyle