Jorge's Feedback on 6-Day China Tour

Hi, I'm Grace. I still remembered when I studied in university in Xi'an; I had been looking forward to visiting everywhere in the world to appreciate the beautiful nature and profound history, so I chose to be a tour advisor after my gradua...

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I'd like to thank you for the fantastic help of Ms. Grace. She was (is) always there with helpfull tips, and we are sure that our trip will be perfect due to Grace's help.
Client: Age: UnknownNationality:Uruguay
Tour Date: August 29, 2011 - September 3, 2011 
FeedBack Date:August 3, 2011
Itinerary: 6 Days Shanghai, Suzhou, Hangzhou Tour

Hi Ms. Angela Gong,

I'd like to thank you for the fantastic help of Ms. Grace. She was (is) always there with helpfull tips, and we are sure that our trip will be perfect due to Grace's help.

Best regards

Jorge


Dear Grace,

It was a pleasure to know that our personal travel agent was so following our trip. Thank you for all your help and support, now I will answer the questions.

The tour exceeded our expectation. Hangzhou was a wonderful experience, probably thanks to the best guide we ever had. I think Suzhou was unnecessary, as it had little to offer.Tony in Hangzhou was the most outstanding tour guide without any doubt. He was helpful, accommodating, informed, and honest when he didn‘t know about something, interested in knowing anything about our country and informed about us (age, interests, etc). We think our first guide (in Suzhou) must go and visit Tony to learn what it means to be a real good guide. The drivers provided a safe and comfortable experience. It was always perfect.

As per the hotels, the ones in Hangzhou and Shanghai were perfect. The room of the Bamboo Grove in Suzhou was not good so good. Meals: They were very good and enjoyable.

We were lucky enough to visit the Great Wall and the Terracotta Warriors in the first part of our visit, and it was a moving experience. Shanghai and Hangzhou are two fantastic and interesting cities. I will send you some travel photos. Let me finish downloading them.

It was a nice surprise to have you on the other side of the telephone during our boat trip in Tongli. It meant to us that the service you provided was not ended with the money transfer, but you were still 'connected' with our trip. Your answers to our many questions in less than 24 hours were always a wow factor to us. We already have recommended your company to your friends.

Best regards,

Jorge


Customer Comment & Rating
Travel Advisor
Grace Wang"I'd like to thank you for the fantastic help of Ms. Grace. She was (is) always there with helpfull tips, and we are sure that our trip will be perfect due to Grace's help. "

The Real Evaluation for the Destionation(s)

  • Suzhou
  • Hangzhou
Guide
Attitude & Services4
Knowledge of Subjects3
Command of English3
Flexibility5
Local Arrangements5
Attractions
Panmen Gate3
Humble Administrators Garden4
Tongli4
Tongli Cruise5
Lingering Garden4
Tiger Hill4
Hanshan Temple3
Rickshaw ride3
Restaurant
Yangyang Dumpling Restaurant(Lunch)5
Qinghua Restaurant(Lunch)3
Hotel
Location4
Service3
Room Comfort3
Breakfast/Meals3
Cleanliness3