Min's Feedback on 13-Day China Tour
- Karen Yang
- Language: English
I am lucky enough to join in China Highlights team being a Travel Advisor. With more than 6 years' experience, I understand the overseas friends' needs mostly, especially for the families who wish to take a worry-free, comfortable vocation ...
|Client: Min Ask Min about her/his experience||Age: Unknown||Nationality: Malaysia|
|Tour Date: May 2, 2012 - May 14, 2012|
|FeedBack Date: May 23, 2012|
|Itinerary: 13 Days Hong Kong, Guilin, Chongqing, Yangtze, Yichang, Shanghai, Beijing Tour|
We have enjoyed our tour and finally returned home safely with lots of memories.
The tour itinerary was most suitable for our pace. Your guides all gave good service especially Kobe Chen ( Guilin ) and Tom ( Beijing ) were outstanding . They were very fluent in english and knows the geography / history of areas very well, more impressively they were able to engage and involved us in building up good long- term relationship with clients. We would certainly use them again the next time we visit.
The entire tour was a great experience but Guilin and Beijing exceeded expectations from arrival to departure. We would love to stay at least a night if not longer at Yangzhou when we next visit Guilin.
The Yangtze cruise on the' Yangtze gold I ' would have exceeded expectations but for the room location.
So if not for the disappointment the cruise could have been our high point too for the scenery on the cruise route was breath taking at times.
Of course, Karen your help and prompt service even going out of your way to service us during the cruise was most comforting. Thank you very much for your assistance before, during and after the tour. The mobile phone was a great help and convenience.
We will be happy to act as referees for china highlight tours and prospective customers.
The Real Evaluation for the Destionation(s)
|Attitude & Services||5||eager to please the client Great servince|
|Knowledge of Subjects||5||very impressive of knowleage|
|Command of English||5||all of the best guide during the 13days tours|
|Flexibility||5||helped to recommed good dinning place|
|Local Arrangements||5||went out of way to drive birdnest and water cube|
|Summer Palace||5||imprssed by the historical personality|
|The Forbidden City||5||awesome building|
|Hutong Tour in Xicheng District||5||loved the richshaw tour|
|Tiananmen Square||5||rich in history|
|Temple of Heaven||5||a must see|
|The Mutianyu Great Wall(with round way cable car)||5||what a feet of engerneering|
|Beijing Ba Guo Bu Yi Restaurant(Lunch)||5||Great food|
|Courtyard 7 Restaurant(Lunch)||5||good food|
|Xin Shuang Quan Restaurant(Lunch)||5||pleasant dinning spot|
|Location||5||walking distreet to walk and shopping|
|Service||5||servince always helpful|
|Room Comfort||5||room and lobby well appointed|
|Cleanliness||5||Good house keeping|
|Attitude & Services||5||Very good|
|Knowledge of Subjects||4||Good local knowledge and history with a place|
|Command of English||5||Guide communiacation skills for our tour|
|Flexibility||5||Able to accomodate|
|Local Arrangements||4||Transfers and meeting schedule was always on time|
|Yuyuan Garden||5||A sense habitat|
|The Bund||5||picturesque and true history|
|Shanghai Urban Planning Exhibition Hall||4||A good way to appreciate how well Shanghai has been planned|
|The Shanghai World Financial Center||4||The view was amazing|
|Xin Lv Bo Lang Restaurant(Lunch)||4||We changed to NanXiang Xiaolong Restaurant as it was recommended|
|Attitude & Services||5|
|Knowledge of Subjects||5|
|Command of English||4|
|Ciqikou Old Town||5|
|Three Gorges Museum||3|
|Tank Loft?Chongqing Contemporary Art Center||4|
|Attitude & Services||5||Very friendly and helpful,willing to accomodate our requests.|
|Knowledge of Subjects||5||Well-versed and answered our questions clearly with good information.Made tour interesting.|
|Command of English||5||Excellent.We communicated very well,even exchanged views of life and aspirations.|
|Flexibility||5||Absolutely wonderful in accomodating our specific requests.Showed initiatives in solving changes in ...read moreour plans.|
|Local Arrangements||5||Has very good rapport and able to make arrangements always well in advance,well prepared,punctual.|
|Reed Flute Cave||5||Our guide showed responsibility and decisiveness in leading us through wet cave;very informative ...read moretour.|
|Fubo Hill||5||Excellent help and considerate attitude to take older tourists up the hill;good commentary of views.|
|Elephant Trunk Hill||4||Great introduction and instructions on our first tour accomodated our requests and special ...read moreinterests.|
|Seven Star Park (including the panda house)||5||The panda was dedinitely a highlights,for us,we also enjoyed the flora and fauna and grateful to ...read morehave fine weather for photos.|
|Li River Cruise||5||Breathtaking scenes.A definite highlight.|
|McFound Restaurant(Lunch)||5||We love the food here,went back three times for ourselves,thanks to our guide's helpful ...read moretranslation and recommendation.Appreciate the freedom to choose our menu.|
|Guilin Bravo Hotel|
|Location||5||Happy to find Mc Found nearby!|
|Room Comfort||5||Very good|
|Breakfast/Meals||4||Good selection at Breakfast buffet.|
|Cleanliness||5||Room was well maintained.|