What Our Customers Say

Helen Claire Brown's answers to some questions on our post-tour survey:

1. What was the best thing about your trip?
Ease of booking and also the spectacular sights along the Gorges.

2. How could China Highlights Travel have assisted you more?
Elaine assisted us with everything. I could not fault the level of service provided.

• Client's information: Helen, United Kingdom

Hi Sunny,
I apologize for taking so long to write back. Our cruise on the Yangtze was incredible - wonderful service and beautiful scenery! Thank you for making our trip so smooth and memorable! It was so easy working with you!

Sincerely, Rebecca

• Client's information: Rebecca Anne, United States

Dear Elaine,
We had a very enjoyable trip on the Snow Mountain. Many thanks for organising it so quickly.

Best wishes,

Pete

• Client's information: Pete, United Kingdom

Dear Sunny,
I wanted to let you know how much we enjoyed our trip on the Victoria Queen. The entire trip was perfect!!

The transportation you suggested was excellent. You were right, it would have been a distaster to have trip to get to the boat ourselves. Also our guide in Chongqing was terrific. He took us to a restaurant for a barbeque style meal that was quite tasty and very memorable.

When I returned home I found our "comment card" in my purse. Evidently I forgot to leave it at the desk (we had paid the tips on our credit card) when we departed the ship. Therefore, I would be very appreciative if you would pass along our comment that we felt the ship was "First Class" in every way. The staff was absolutely delightful and could not do enough to make us feel welcome. Their bright cheery attitudes, smiles and commitment to learning our names supported their obvious commitment to excellence. In addition to the fabulous service, we found the food to be very good with plenty of ...more

• Client's information: Linda Faye, United States

Dear Elaine,

Just to let you know that we had a great time and a most memorable visit to your great country.

It was quite outstanding.

The river trip was most enjoyable and great fun. The staff were, without exception, very charming and most helpful.Needless to say, the trip throught the Gorges, and lesser Gorges was a great highlight. We made many friends.

At Chongqing we were met by David who was quite excellent and very funny, he took us on a very good sight-seeing trip.

His English was exremely good.

At Yichang we were met by Mr Tsai who was very helpful and showed us some of the sights.

We much enjoyed Xian and all of the ancient sites and museums which were very good.

We are thinking of doing another trip, perhaps next year, when we will go to Shanghai and travel on the river to Nanjing.

With warmest regards

Geoffrey

• Client's information: Geoffrey

Hello Jane



I am back from my visit to China, and I have had a NICE TRIP.

I already sent your questionair back, and I can tell you we enjoyed the Yangste river trip we booked via your organisation.

The boat was very basic indeed, as Angela already said, but it suited perfectly in our travel itinarary, and offered good vallue for money.

If we ever come back to China, we will certainly consider travelling with you again

Peter Oostveen

• Client's information: Oostveen

Hi, Loen
Happy New Year. I'm now on my first day back at work in the UK, having traveled back from China on 4th Jan. I just wanted to let you know that my son Daniel and I had a wonderful time on the cruise down the Yangtze, from 19th December to 22nd December. Every thing was very well organized, the pick up at the airport in Chongqing was very efficient, and the guide very knowledgeable. The cruise itself was outstanding, certainly one of the best things I have ever done. The guide on board, Richard, was very helpful and he certainly knew his information on the features of the cruise. The ship itself was superb, as was all of the staff on board. Seeing the gorges and the TGP dam itself has to go down as one of the highlights of my life. It is something I've always wanted to do, but did not think I would be able to, so it was a lifetime ambition fulfilled.

I did not expect to be met by one of your guides in Yichang, so it was a very pleasant surprise when your young lady turned up with ...more

• Client's information: Keith Salahudeen, United Kingdom

Dear Elaine,
We had a great time!!! I would highly recommend the river trip to anyone coming to China. I have already told my CEO to book through you when he comes for a visit next spring.
I hope it did not cause any problems when we arranged for our own transportation in Chongqing. My business associates picked us up and gave us a bit of a tour around the city. In hind site it would have been good to spend a day or two in Chongqing.
We had no problem at all with the air tickets and the transfer from the Wuhan airport to the boat.
Thanks again for your assistance in booking the river trip and our China air tickets.

Best Regards

Jeff Easton

• Client's information: Mr. Jeff Easton , United States