Make sure you get to the correct station
In some cities, there are 2 or several train stations, which are distant from each other. Before you start, please make sure from which station you are going to board the train. If you get to the wrong station, you probably won’t have enough time to catch the train.
It is suggested that you get to the train station at least 30 minutes before the train departs, if during peak seasons, 1 hour ahead of time is better.
Pass security control
When you arrive at the station, you first need to go through the security control at the entrance. Please put your luggage through the X-ray machine and fetch them on the other side. Animals, knives, flammable, toxic and explosive goods are forbidden on the train.
Find the correct waiting lounge
The electronic message board will show the correct waiting lounge for each train. You will easily find which one is your waiting lounge as long as you know your train number and departure time. Or you can ask the staff for help. Tickets will be checked when you enter the lounge, so you can be sure you are in the correct lounge.
A separate waiting lounge is available in the railway stations for passengers traveling in the soft sleeper section. Preferential boarding is available for those passengers.
Go to the platform
About 10 minutes before the train departs (30 minutes if you are departing from the train’s starting station), the announcements of check-in will be broadcast, and the conductor will direct passengers to the appropriate track to check in and go to the platform.
Board the train
You can easily find your carriage because the numbers are marked clearly on the carriage. A train attendant waits at the door of each carriage and checks the tickets. After you board the train, find your seat or bunk, and put your luggage in place. Please keep an eye to your belongings, and always keep your valuables securely close to you.