Eleanor's Feedback on 21-Day China Tour

Client: (Female) Ask Eleanor about her experience Age: 60-75 Nationality: Canada
Tour Date: September 13, 2006 - October 3, 2006  
FeedBack Date: November 24, 2006
Dear Leon: I just wanted to let you know we were very satisfied with the tour arrangements we made through CITS and most appreciative of the efforts of Nancy Wang, our guide in Beijing. She was very pleasant, and was always on time and efficient with any extra arrangements she made for us; e.g., the acrobat show, Peking duck dinner, hutong tour and making sure we were checked in at the ariport for our departure to Xian. We felt totally at home with her and confident in her ability to carry out the arrangements we had made with you. We would be happy to recommend her as a guide to anyone making arrangements with you to tour Beijing. Thank you again for your service in providing us with a tour of the highlights of Beijing and area. Sincerely, Eleanor McDougall