Martin's Feedback on 27-Day China Tour
|Client: Martin Ask Martin about her/his experience||Age: Unknown||Nationality: United Kingdom|
|Tour Date: October 12, 2015 - November 7, 2015|
|FeedBack Date: November 20, 2014|
Christy was absolutely excellent at all times. Her responses to our e.mails were immediate , she even phoned us on her days off work. She showed extreme patience and knowledge of her subject at all times and gave us utter confidence in your product. She has the ability to maintain a proffessional at the same time as displaying a friendly approach. China Highlights should consider themselves extremely lucky to have such an excellent employee.
We have had a fabulous time in Guilin and Janet has been a first class guide. She is very professional, knowledgable and able to establish a warm relationship. She was particularly helpful on the 2 occasions when we booked into the Grand Bravo. After a lot of hard work Janet achieved our request .They do not appear to be getting our requests for high ,non smoking rooms with a good view. As you know when we booked our tour with China highlights we have always stated this requirement.
We hope that you goes well and we give you our best wishes.
Martin and Jan