Jason's Feedback on 5-Day China Tour

Client: (Male) Ask Jason about his experience Age: 30-45 Nationality: United States
Tour Date: September 12, 2009 - September 16, 2009  
FeedBack Date: September 22, 2009


My wife and I had a really great time in Chengdu.  You will see our comments below.  Thanks for your assistance and we look forward to our Beijing, Xian tour at the end of October.

The panda keeper experience is excellent.  There is a little work (the dirty jobs are done quickly and first thing) but the reward of being up close with the pandas is more than worth it.

Isabella Wan was our guide for the whole trip.  I cannot say enough good things about her.  She is knowledgeable, very attentive to the trip details and any changes we requested, and easy to work with.  For private tours such as we took the guide can really impact the experience.  Isabella did so in a very positive way.  She helped us with tickets to the Sichuan Opera, showed us how to eat Sichuan hot pot, and overall went out of her way to make our trip enjoyable.  We genuinely enjoyed spending a few days with her and she made our trip even better than we expected. 

The Tianfu Sunshine Hotel in Chengdu was excellent, comfortable and clean room, and good location (it is walkable to shopping on Chunxi Road).  The Hong Zhushan Hotel near Mt. Emei is just OK.  The room felt damp and the bathroom could have been cleaned better.  It was fine for one night but, we were glad to get to the Tianfu Sunshine Hotel.  The restaurant at the Hong Zhushan Hotel was very good however.  We had a great dinner there.  

Sichuan food is outstanding for people like us who like spicy food.  Our dinner was great at the Hong Zhushan Hotel and we ate all other dinners outside the hotel.  Breakfast at both hotels were good with selections for everyone.  

In addition to the Panda's, the Chengdu Shu Embroidery Co was great to see (and to buy things).  Isabella was really the WOW factor for us.  She not only gave recommendations for dinner she made sure that tried all the local cuisine, helped us order and made sure we new the process for things like Hot Pot, and Chengdu snack food.  We live in Shanghai with some China eating knowledge and we found her assistance welcome and valuable.  

We will definitely recommend China Highlights.  As we had already booked another trip with China Highlights we were very glad to have such a great experience in Chengdu.  We cannot wait to go on our next trip.

Best regards,